Harjeet Gill
Brampton,ON
Summary
Accomplished Office Administrator with a proven track record at Focus Physiotherapy, excelling in customer service and office management. Expert in MS Office and database entry, significantly enhancing file organization and administrative efficiency. Demonstrates exceptional leadership and time management skills, ensuring high levels of client satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Office Administrator
Focus Physiotherapy
03.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- EHC, WSIB and MVA Billing
- Submission of OCF-23, OCF-18, OCF-3 and OCF-1
- Aimed to provide clients with the highest customer service possible.
Office Administrator
Alpha Physiotherapy Clinic
04.2022 - 03.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- EHC and WSIB billing.
- MVA billing.
Front Desk Receptionist
Care Plus Physiotherapy
11.2019 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Post Graduate Diploma in Computer Application - Computer And Information Systems
08.2010
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Office Management
- File Organization
- Telephone reception
- Leadership and supervision
- Scheduling appointments
- Payroll
- Customer Service
- MS Office
- Administration and Reporting
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Office Administrator - Focus Physiotherapy
03.2023 - Current
Office Administrator - Alpha Physiotherapy Clinic
04.2022 - 03.2023
Front Desk Receptionist - Care Plus Physiotherapy
11.2019 - 02.2022
Punjab Univercity, Chandigarh-India - Post Graduate Diploma in Computer Application, Computer And Information Systems
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