Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HARJAP SINGH

Surrey

Summary

I began my professional journey as a dedicated team member, quickly evolving into an adept multitasker with a keen eye for achieving targets and seizing every opportunity for growth. My adaptability and drive led me to contribute and handle to multiple stores, where I played a pivotal role in the successful launch of two brand-new locations. Collaborating closely with the HR team, construction team, and project managers, I honed my ability to coordinate and execute complex projects efficiently. Throughout my career, I've had the privilege of working under the guidance of four area managers and learning from the expertise of five seasoned Restaurant General Managers (RGMs), which has significantly broadened my managerial perspective and operational skills. My commitment to excellence is unwavering, as I am always willing to go above and beyond, giving more than 100% to not only showcase my abilities but also to consistently exceed targets and contribute to the success of the organization.

Overview

3
3
years of professional experience

Work History

New Store Opening Coach

Soul Foods Group
10.2024 - Current
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Opened 13 stores as a team in 31 days, which included renovated and new builds.
  • Oversaw inaugural operations at Newly built Taco Bell's Vernon and Granville sites.
  • Facilitated recruitment and onboarding of two teams for premier standalone Taco Bell establishments in BC.
  • Cultivated robust connections with senior leadership, gaining insights into risk management strategies.

Restaurant General Manager

Soul Foods Group
08.2023 - Current
  • Running a high-performance 3.5 million KT store, consistently achieving leadership targets and surpassing EBITDA goals.
  • Cultivated leadership skills, training and developing 3 new Assistant General Managers (AGMs) for external locations.
  • Enhanced in-house managerial capacity by mentoring 2 new AGMs and advancing Shift Supervisors.
  • Assumed Area Control responsibilities effectively during Area Manager’s absence.
  • Provided critical support to fellow Store Managers, aiding in issue resolution and professional development.
  • Drove market excellence by implementing best practices, such as the creation of area cleaning schedules.
  • Ensured adherence to proper procedures across multiple locations through dedicated support and oversight.

Restaurant General Manager

Soul Foods Group
02.2023 - 08.2023
  • Successfully launched another new store at South Surrey location, orchestrating the entire team recruitment process by evaluating around 55 candidates to build a high-performing team from the ground up.
  • Masterminded the recruitment and development of new Shift Supervisors, ensuring a strong leadership pipeline.
  • Achieved impressive opening week sales figures, consistently maintaining over $40,000 in weekly revenue, demonstrating exceptional sales acumen.
  • Mentored and trained an Assistant General Manager (AGM) to ascend to the role of Restaurant General Manager (RGM), showcasing a commitment to leadership development and succession planning.

Acting Restaurant General Manager

Soul Foods Group
11.2022 - 02.2023
  • Spearheaded the recruitment of a full teams, meticulously selecting from 70-80 candidates per team.
  • Expertly trained Restaurant General Managers (RGMs), Assistant General Managers (ARGMs), and Shift Supervisors (SS), ensuring operational excellence.
  • Served as the pivotal liaison between Head Office and the Construction Team, scrutinizing and aligning every project detail.

Assistant Restaurant General Manager

Soul Foods Group
04.2022 - 10.2022
  • Led store with skilled manager
  • Boosted store performance
  • Fostered personal growth by identifying areas for improvement
  • Gained key retail skills

Education

Associate of Arts - Business Management, Psychology

Langara College
Burnaby
01.2021

Skills

  • Strategic Planning
  • Leadership
  • Communication
  • Bilingual in the English, Punjabi and Hindi languages
  • Operational Excellence
  • Problem Solving

Languages

English
Hindi
Punjabi

Timeline

New Store Opening Coach

Soul Foods Group
10.2024 - Current

Restaurant General Manager

Soul Foods Group
08.2023 - Current

Restaurant General Manager

Soul Foods Group
02.2023 - 08.2023

Acting Restaurant General Manager

Soul Foods Group
11.2022 - 02.2023

Assistant Restaurant General Manager

Soul Foods Group
04.2022 - 10.2022

Associate of Arts - Business Management, Psychology

Langara College
HARJAP SINGH