Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
AdministrativeAssistant

HARITHA GANTALAGARI

Mississauga

Summary

Highly motivated and detail-oriented professional with a robust background in team leadership, process improvement, and strategic planning, currently transitioning into Human Resources. Possesses extensive experience in administrative roles and is now focused on payroll administration. Preparing for ADP certification to enhance skills and knowledge in payroll management systems. Proven ability to manage complex tasks efficiently while maintaining accuracy and confidentiality. Seeking to leverage strong organizational and analytical skills in a Payroll Admin position to contribute to the effective management of payroll operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team-Lead/Subject Matter Expert

Cognizant
08.2018 - 01.2022
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
  • Developed and executed plans to monitor standard process adherence
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow, and overall business growth
  • Developed standard operating procedures and documented workflows for current and future process steps
  • Collaborated with human resources to support employee management and organizational planning
  • Offered one-on-one support for team members and managers to drive continuous improvement.

Senior Process Executive

Cognizant
02.2016 - 11.2017
  • Determined change management needs and defined behaviors for effective program management
  • Developed systematic methodology for communicating results to the team and facilitating feedback and response
  • Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.

Senior Analyst

Global Logic
02.2012 - 09.2014
  • Mapped processes holistically to examine business flow and identify improvement opportunities
  • Applied knowledge of data modelling and statistical analysis to note trends and draw conclusions
  • Validated results and performed quality assurance to assess the accuracy of data
  • Improved operations by linking current policies with business results
  • Conducted root cause analysis to identify and resolve problems
  • Maximized team knowledge and productivity through training, monitoring, and directing employees.

Education

Post Graduate Diploma Certificate - Human Resources and Business Management

Algoma University
07.2024

B.Tech - Computer Science & Engineering

Jawaharlal Nehru Technological University
01.2007

Intermediate -

St. Mary's Junior College
01.2002

S.S.C -

Secondary Education
01.2000

Skills

  • Data Entry and Accuracy
  • Customer Service
  • Office Software Proficiency
  • Time Management
  • Communication Skills
  • Compliance Knowledge
  • Team Leadership
  • Process Improvement
  • Strategic Planning
  • Analytical Skills
  • Attention to Detail
  • Confidentiality
  • Performance monitoring
  • Performance Improvement
  • Customer Focus
  • Coaching and Mentoring

Certification

  • Data Considerations in Analytics
  • Microsoft Excel 2016 Advanced: Accessibility, Transforming Data, and Errors Referencing & Manipulating Data

Accomplishments

  • Simplified and resolved data queries for Google Maps by collaborating with various teams.
  • Led a team of 25 to manage global Legal/Government requests, ensuring data quality and accuracy for COVID Testing/Vaccination Centers during the pandemic.
  • Awarded Employee of the Year in 2021 for outstanding performance and contributions.
  • Developed effective strategies that reduced process risks and improved efficiency.
  • Created a highly effective program that significantly improved operational efficiency.

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Team-Lead/Subject Matter Expert

Cognizant
08.2018 - 01.2022

Senior Process Executive

Cognizant
02.2016 - 11.2017

Senior Analyst

Global Logic
02.2012 - 09.2014

Post Graduate Diploma Certificate - Human Resources and Business Management

Algoma University

B.Tech - Computer Science & Engineering

Jawaharlal Nehru Technological University

Intermediate -

St. Mary's Junior College

S.S.C -

Secondary Education

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HARITHA GANTALAGARI