Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Haritha Sajeev Menon

Greater Sudbury,ON

Summary

  • Dynamic and detail-oriented cyber security analyst with 3 year of hands-on experience in designing, troubleshooting and maintaining cutting-edge security solutions. Specializing in Zscalar proxy, PaloAlto firewalls, Cisco umbrella and Cisco email gateway, Microsoft Azure with a proven track record of fortifying organizational defences against cyber threats.
  • Managed 15+ clients from multiple sectors including Financial, banking, Healthcare and Ecommerce in a 24x7 closed environment. Monitored and optimized communication services, network performance, and software deployment, including remote installations and patches, to ensure seamless operations.
  • Administered data backup, maintained current documentation, and facilitated effective communication with customers and internal staff while overseeing server and service administration, and ensuring proper power allocation and documentation for server rooms.

Overview

4
4
years of professional experience

Work History

Sr. Project Engineer(Cyber Security and Risk Services)

Wipro Technologies
08.2019 - 07.2021
  • Regularly finetune use cases to optimize SIEM alerts and monitor the parameters to reduce false positives.
  • Log analysis across multiple security devices like Active Directory, anti-virus, Firewall, Proxy, Azure, O365.
  • Expertise in client interaction to resolve technical issues
  • Responded promptly to tickets and resolved them ahead of deadline
  • Tools used: IBM Qradar, Cisco email security, Zscalar Proxy, Cisco umbrella proxy
  • Manage device upgradation to fix vulnerabilities and ensure efficiency.
  • Established strong working relationships with clients to ensure clear communication of expectations and requirements throughout the project lifecycle.

Part Time Computer Sales Advisor

BestBuy
11.2022 - Current

Part Time Sales Associate

H&M
08.2022 - 09.2023

Education

Post Graduate Diploma in Cyber Security -

Cambrian College of Art And Technology
Greater Sudbury, ON
12.2023

Post Graduate in IT Business Analysis -

Cambrian College of Art And Technology
Greater Sudbury, ON
03.2023

Bachelor's Degree in Electronics And Communication -

APJ Abdul Kalam Technological University
07.2019

Skills

  • Critical thinking
  • Excellent observation skills
  • Energetic, friendly, approachable
  • Thrives in fast-paced environment
  • Client Relations
  • Interpersonal Communication
  • Teamwork and Collaboration

Accomplishments

  • Pursuing CompTIA Security+ Certification
  • Received client appreciation for the quality of assistance.
  • Received victory awards for being a team player.
  • 100% success rate in resolving the tickets ahead of deadline.
  • Built and deepened positive and productive client relationships with 90% satisfied customers.
  • Optimized incident response and response time by 25%, minimizing damages and downtime.

Timeline

Part Time Computer Sales Advisor

BestBuy
11.2022 - Current

Part Time Sales Associate

H&M
08.2022 - 09.2023

Sr. Project Engineer(Cyber Security and Risk Services)

Wipro Technologies
08.2019 - 07.2021

Post Graduate Diploma in Cyber Security -

Cambrian College of Art And Technology

Post Graduate in IT Business Analysis -

Cambrian College of Art And Technology

Bachelor's Degree in Electronics And Communication -

APJ Abdul Kalam Technological University

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Haritha Sajeev Menon