Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harish Kumar

Dartmouth,NS

Summary

Driven Assistant Manager at Subway, adept in operations management and staff supervision, enhanced customer satisfaction and minimized financial discrepancies. Excelled in staff training and development at Feira Foods, significantly exceeding production targets. Skilled in money handling and team motivation, showcasing a commitment to results and excellence.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Subway
07.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Production Line Operator

Feira Foods
07.2019 - 04.2021
  • Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
  • Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
  • Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
  • Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
  • Assisted in training new hires on machine operation procedures, ensuring they were well-prepared for their roles as Production Line Operators.
  • Minimized downtime by troubleshooting stoppages and breakdowns and calling for maintenance assistance.

Education

GED -

Northern College of Applied Arts And Technology
Toronto, ON
12.2020

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Staff Management
  • Workload Management
  • Employee Scheduling
  • Operations Management
  • Marketing knowledge
  • Recruiting and interviewing
  • Sales Growth

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Assistant Manager

Subway
07.2021 - Current

Production Line Operator

Feira Foods
07.2019 - 04.2021

GED -

Northern College of Applied Arts And Technology

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Harish Kumar