MS OFFICE 365
Hi, I’m
HARISH KRISHNAN
Continuous Improvement Project Manager
Houston,TX
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Professional Continuous Improvement Manager offering 15 years of experience managing improvement process programs. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to analyze production and improve workflow processes. Expert in identifying risks and developing solutions that reduce chances of potential issues.
Results-oriented professional with extensive experience in optimizing processes and implementing strategic improvements. Known for strong team collaboration and delivering impactful results. Proficient in Lean Six Sigma methodologies and adept at managing complex projects with flexibility and reliability.
Lean Six Sigma Green Belt ,CAPM & Masters in Mechanical Engineering and Supply Chain Management. Aspiring for Lean Six Sigma Black Belt and Master Black Belt Certifications.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
years of professional experience
8
years of post-secondary education
Work History
Alfa LavalEdmonton, AB
Engineering Support
05.2024 - Current
Job overview
- Provide technical assistance and support to ensure the successful completion of engineering projects-CRN Process in Canada
- Create project plans, schedule tasks, coordinate resources, and oversee project execution to ensure timely completion. - Service Centre Transformation
- Facilitate effective communication between engineers, project managers, and other stakeholders to enhance overall project efficiency.
- Continuously seek opportunities to improve engineering processes, adopt innovative technologies, and enhance project delivery methods- ALPS Implementation.
- Facilitated cross-functional projects created to analyze and design sequence of operations and workflow to improve execution.
- Conducted root cause analysis to identify areas for improvement, implementing solutions that led to significant cost savings and process enhancements.
- Reduced waste and increased productivity through the application of Lean Six Sigma methodologies.
- Conducted studies pertaining to cost control, cost reduction, inventory control and production record systems.
- Championed a culture of continuous learning by encouraging team members to pursue professional development opportunities related to process improvement methodologies.
- Presented findings from continuous improvement initiatives at company-wide meetings, showcasing successes and opportunities for further enhancement across departments.
- Executed continuous improvement programs and employed lean tools and methodologies.
- Utilized various problem-solving tools such as fishbone diagrams, 5 Whys analysis, and Pareto charts to uncover issues and devise effective solutions.
- Managed multiple process improvement projects simultaneously, prioritizing tasks effectively to meet critical deadlines without sacrificing quality or effectiveness.
- Collaborated with stakeholders to gather feedback on current processes, using insights gained to drive targeted improvements.
- Led cross-functional teams in the execution of performance improvement projects, fostering collaboration and driving results.
- Mentored team members on continuous improvement principles, enhancing their skills and promoting a culture of excellence within the organization.
- Developed comprehensive project plans for continuous improvement initiatives, ensuring timely completion and successful outcomes.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Successfully managed projects with medium to high complexity or business impact, optimizing process performance- Electric Curing Oven-Edmonton (50 Tons/yr- CO2 reduction), Parts Washer for Service Centers-Edmonton and Scarborough (CAD $150,000 savings per annum).
- Inventory Optimization -Edmonton Green Belt Project resulting savings of CAD $25,000 Annually
- Core member of Safety, Quality committees, ALPS Implementation in Canada
Alfa LavalEdmonton, AB
Logistics Process Specialist
12.2021 - 04.2024
Job overview
- Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
- Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
- Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
- Implemented lean manufacturing principles to minimize waste and maximize efficiency within production lines.
- Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
- Evaluated vendor proposals for process equipment, making cost-effective decisions that aligned with organizational goals.
- Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
- Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
Wolseley CanadaEdmonton, AB
Warehouse Coordinator
11.2017 - 10.2021
Job overview
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Supervised different functionalities at the largest distribution center in Northern Alberta, managing an average of 50 shipments per week.
- Utilized pallets, overhead cranes, forklifts, and other equipment to stage and transfer items of varied sizes seamlessly, maintaining a zero-incident environment.
- Fulfilled customer orders by accurately picking products from inventory according to packing lists or picking tickets.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Enhanced warehouse efficiency by implementing effective inventory management strategies and streamlining processes.
- Verified received packages against Bill of Lading and other shipping documents and prevented quality issues through thorough product inspections.
- Reduced 75% damage claims loss by thoroughly inspecting inbound/outbound shipments for accuracy and quality and preventing discrepancies.
- Optimized 30% efficiency of loading/unloading and delivery of materials by implementing corrective measures.
- Drove down incident rates through the promotion of hazard-free and immaculate work environments and promptly communicated safety concerns to shift supervisors for rapid resolution.
- Reduced picking and packing time by maintaining accurate records of inventory, shipments, and other warehouse-related documentation.
- Facilitated interdepartmental collaboration efforts that led to streamlined workflows resulting in reduced lead times from order placement to shipment.
The Home Depot CanadaEdmonton, AB
Overnight Operations Manager
12.2014 - 11.2017
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Facilitated smooth collaboration between departments through clear communication channels.
- Supported Operations Manager in maintaining optimal communication for on-time project completion.
- Monitored and evaluated operational processes, identifying areas for improvement and implementing corrective actions.
- Oversaw recruitment, onboarding, staff development, semi-annual performance evaluations, employee relations, and conflict resolution, resulting in reduced turnover.
- Oversaw the receiving and stocking of merchandise, performed regular inventory counts, and assisted in inventory management processes.
- Maintained a high level of customer service and product knowledge among associates, ensuring customers receive assistance when needed.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Directed a team of over 15 to expedite daily shipping, receiving, and packing operations for a store with a $50 M annual turnover and a 150,000-square-foot warehouse.
- Increased 25% productivity through effective task delegation, ongoing coaching and training to the receiving, Return to Vendor, and fulfillment teams, designed and implemented Backend Operations Education initiative and Innovation Challenge, Human Resource project.
- Increased 25% operational efficiency by effectively prioritizing tasks, implementing revised SOPs, and adequately deploying the workforce, leading to significant cost savings and enhanced profit margins.
- Augmented 30% on-shelf availability by continuously tracking the inventory cycle, updating the database, and cultivating collaboration across distribution centers and internal departments.
- Increased productivity through adequate scheduling and task delegation, ensuring on-time completion of daily operational activities.
- Boosted customer engagement by optimizing store layouts and product displays as per visual merchandise standards, increasing client convenience.
- Controlled potential risks by defining and clearly communicating operational objectives, scope, deliverables, dependencies, creating comprehensive project plans, and proactively implementing corrective actions as needed.
The Home Depot CanadaEdmonton, AB
Returns Associate/Backend Operations
08.2012 - 12.2014
Job overview
- Led operations as the Receiving, Fulfillment, and Inventory Clerk for the store with a $35 M annual turnover, enhanced 30% productivity.
- Managed the staging of received merchandise and returns worth annual $500,000.
- Successfully decreased operational losses by streamlining RTV, RGR, and DGR processes.
- Served as the HHM Associate and oversaw maintenance of Hazardous Materials (HAZMAT) Bay.
- Maintained a zero-incident rate by educating staff on safety guidelines HAZMAT, RTV, and Safety processes in Back End Operations.
- Improved 50% system accuracy by efficiently documenting details of returned products in the SAP inventory tracking system to ensure exceptional customer service delivery.
- Boosted 25% on-shelf availability by proficiently operating electric pallet jacks and forklifts to distribute returned merchandise to the appropriate store departments and palletized items for liquidation.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Cross-trained and provided backup support for organizational leadership.
- Trained staff on operating procedures and company services.
Concordia UniversityMontreal, QC
Research Assistant - Apprenticeship
01.2009 - 05.2012
Job overview
- Developed a new prototype for a micro-optical device, reducing the cost and time for qualitative analysis of samples from pharmaceutical, industrial chemicals, agriculture, and medical research sectors.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Shriram Pistons & Rings LtdBengaluru
Technical Sales Engineer
07.2004 - 11.2007
Job overview
- Partnered closely with project management teams to ensure smooth handoffs between pre-sales activities and implementation phases.
- Enhanced company reputation within the industry through participation in trade shows, conferences, and other networking events.
- Strengthened relationships with key clients through consistent communication and proactive problemsolving.
- Stayed current on industry trends and competitor offerings to maintain a strong competitive edge in the market.
- Conducted market research to identify new opportunities and target markets.
- Conducted customer feedback survey with 1000 respondents for OEM sector and supported technical support and application engineering team in introducing design modifications in tractor engines as per feedback from the end users and distributor market segments.
- Expanded market presence by identifying new business opportunities and establishing partnerships with industry leaders.
- Optimized sales pipeline management, leading to improved forecasting accuracy and resource allocation.
- Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers.
- Contributed to product development by gathering valuable feedback from customers on desired features and improvements.
Indian Institute of TechnologyNew Delhi
Research Intern
05.2002 - 08.2003
Job overview
- Collaborated with team members for successful completion of research projects on time and within budget.
- Coordinated with a research team in the Internal Combustion lab for synthesizing bio-diesel for a renewable energy project for the Delhi Transport Corporation.
- Studied the different engine rigs at the Internal Combustion Engine Lab and assisted in service and maintenance.
- Conducted literature reviews to identify relevant research articles and support project objectives.
Education
MITx On EdXBoston, USA
MicroMasters From Massachusetts Institute of Technology from Supply Chain Management
03.2022 - 05.2022
University Overview
- Professional Development: Supply Chain Management/ Operations Management
Concordia UniversityMontreal, Canada
Master of Applied Science from Mechanical Engineering
01.2008 - 05.2012
University Overview
- Awarded Research and Teaching Assistantships
- Relevant Coursework: Human Factors Engineering & Operations Research
- Research Thesis-Feasibility Study of Using PDMS as an Alternate Transmittance Cell Kit in an FTIR Spectrometer
- 3.5GPA
National Institute of TechnologyKurukshetra, India
Bachelor of Technology from Mechanical Engineering
09.2000 - 06.2004
University Overview
- Dean's List in Sophomore and Final year
- Awarded Full Tuition Refund in Sophomore and Final Year
- 3.8 /4.0 GPA
- Ranked in Top 5% of class
Skills
Operational excellence
Kaizen facilitation
Standard work development
Quality management systems
Workflow optimization
Capacity planning
Business process reengineering
Waste elimination
Visual management tools
Best practice sharing
Statistical process control
Value stream mapping
Lean six sigma expertise
Process improvement solutions
Training employees
5S methodology
Operations management
Business process analysis
Lean manufacturing concepts
Waste reduction
Lean manufacturing principles
Analyzing business processes
Developing metrics
Teamwork and collaboration
Problem-solving
Attention to detail
Reliability
Excellent communication
Critical thinking
Organizational skills
Strategic thinking
Team leadership
Verbal and written communication
Decision-making
Project scheduling
Task prioritization
Self motivation
Customer relationship management
Conflict resolution
Professionalism
Risk assessment
Complex Problem-solving
Continuous improvement
Project management
Idea development and brainstorming
Stakeholder relations
Professional Development
- Alfa Laval, Lean Six Sigma Green Belt, 2025-01-01
- PMI, Certified associate in project management (CAPM), 2024-01-01
- MITx, Micro master’s in supply chain management, 2023-01-01
Accomplishments
- Successfully managed projects with medium to high complexity or business impact, optimizing process performance- Electric Curing Oven-Edmonton (50 Tons/yr- CO2 reduction), Parts Washer for Service Centers-Edmonton and Scarborough (CAD $150,000 savings per annum).
- Inventory Optimization -Edmonton Green Belt Project resulting savings of CAD $25,000 Annually
- Core member of Safety, Quality committees, ALPS Implementation in Canada
- Devised and executed continuous improvement strategies to enhance efficiency, effectiveness, productivity, and safety within logistics, resulting in optimal outcomes. -5S Implementation.
- Reduced 75% damage claims loss by thoroughly inspecting inbound/outbound shipments for accuracy and quality and preventing discrepancies.
- Optimized 30% efficiency of loading/unloading and delivery of materials by implementing corrective measures.
- Increased 25% productivity through effective task delegation, ongoing coaching and training to the receiving, Return to Vendor, and fulfillment teams, designed and implemented Backend Operations Education initiative and Innovation Challenge, Human Resource project.
- Increased 25% operational efficiency by effectively prioritizing tasks, implementing revised SOPs, and adequately deploying the workforce, leading to significant cost savings and enhanced profit margins.
- Augmented 30% on-shelf availability by continuously tracking the inventory cycle, updating the database, and cultivating collaboration across distribution centers and internal departments.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Project Management Institute
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits401k matchStock Options / Equity / Profit SharingSoftware
Minitab
Tableau
SPSS
SAP
Movex
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Interests
Reading
Writing
Long Drives
Hiking
Timeline
Engineering Support
Alfa Laval
05.2024 - Current
MITx On EdX
MicroMasters From Massachusetts Institute of Technology from Supply Chain Management
03.2022 - 05.2022
Logistics Process Specialist
Alfa Laval
12.2021 - 04.2024
Warehouse Coordinator
Wolseley Canada
11.2017 - 10.2021
Overnight Operations Manager
The Home Depot Canada
12.2014 - 11.2017
Returns Associate/Backend Operations
The Home Depot Canada
08.2012 - 12.2014
Research Assistant - Apprenticeship
Concordia University
01.2009 - 05.2012
Concordia University
Master of Applied Science from Mechanical Engineering
01.2008 - 05.2012
Technical Sales Engineer
Shriram Pistons & Rings Ltd
07.2004 - 11.2007
Research Intern
Indian Institute of Technology
05.2002 - 08.2003
National Institute of Technology
Bachelor of Technology from Mechanical Engineering
09.2000 - 06.2004
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