Harish Jeevan Rao Mangleker
Edmonton
Summary
Seasoned IT professional with 15 years of experience in Product Management, Project Management, and Business Analysis. Successfully delivered innovative solutions across multiple industries, including scalable backend solutions. Skilled in aligning business objectives with customer needs, streamlining processes, and managing agile and waterfall projects. Proven abilities in stakeholder management, market analysis, and product lifecycle management. Recognized for exceptional communication, attention to detail, and a commitment to continuous learning and leveraging technology to drive business growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Technical Project Manager
Canadian Intellectual Properties Office
04.2024 - Current
- Program Management & Stakeholder Alignment: Led cross-functional teams and vendors to drive the seamless integration and deployment of the Next Generation Patent Solution, ensuring alignment on scope, deliverables, and project milestones
- Risk & Defect Management: Delivered detailed status reports to senior leadership, identified risks, managed defect triage, and coordinated issue resolution across teams to maintain high quality standards and program continuity
- Client Onboarding & Adoption: Spearheaded the seamless integration and deployment of the Next Generation Patent Solution, achieving a 60% adoption rate within the first month
- Data & Knowledge Transfer: Created Power BI dashboards to track KPIs and led knowledge transfer sessions, ensuring successful legacy system decommissioning and preparing teams for ongoing support
Technical Product Owner
Farm Credit Canada
04.2023 - 04.2024
- Product Ownership & Strategic Initiatives: Led the transition of the Time Entry system to Workday, saving $250K quarterly through streamlined process, and upgraded ServiceNow to enhance key service management capabilities, while managing 30 critical applications across multiple business units
- Roadmap & Backlog Management: Collaborated with stakeholders and technical teams to develop and maintain a product roadmap, prioritize the product backlog, and ensure alignment of features/releases with business objectives
- Stakeholder & Team Coordination: Acted as the primary product advocate, facilitated workshops, daily stand-ups, and sprint reviews, and worked with cross-functional teams to deliver user-centric solutions, prototypes, and process improvements
- Risk Management & Compliance: Identified early-stage risks, communicated mitigation strategies, and ensured products met compliance, security, and regulatory standards (e.g., PCI, PII, CASL), while managing RFPs for external vendor solutions
Technical Product Owner
EMCO Corporation
07.2022 - 04.2023
- Regulatory Compliance & Product Implementation: Spearheaded the successful implementation of CASL and DLP products across 600+ profit centers enhancing data security and compliance, ensuring compliance with PCI, PII, and CASL regulations across the organization and enhancing data security practices through tools like SkyHigh CASB and Trellix DLP
- Stakeholder Collaboration & Roadmap Development: Worked closely with regional directors, business units, and technical teams to tailor a product roadmap that met marketing needs, regulatory compliance, and data security objectives, ensuring alignment and adoption across the business
- Product Ownership & Execution: Led the end-to-end product development lifecycle, from ideation and market research to evaluation, testing, and launch, guiding sprints, refining user stories, and conducting stakeholder demos to ensure successful product adoption and seamless integration
- Risk Management & Continuous Improvement: Identified risks early, developed mitigation plans, and coordinated testing to validate product functionality, while continuously improving data management practices to protect sensitive information and meet evolving regulatory requirements
Project Manager
SaskPower
10.2021 - 07.2022
- Application Migration & Cost Savings: Led the successful migration of Lotus-based applications to Azure and SharePoint Online, decommissioning Lotus Notes and redundant apps, resulting in $500,000 in licensing savings
- Project Leadership & Stakeholder Collaboration: Managed key initiatives like the Minestar replacement and Field Smart View Enhancement projects, working closely with business units to gather requirements, align with technical teams, and ensure seamless integration
- Process Improvement & Documentation: Developed comprehensive Business Process Models, project documentation (plans, requirements, test strategies), and led regular project board meetings to keep stakeholders informed and engaged
- Cross-Functional Coordination & Risk Management: Coordinated resources across teams, facilitated scrum meetings, and ensured timely completion of tasks while managing risks and collaborating with change management for smooth transitions
Senior Business Analyst
Ministry of Citizen Services
02.2021 - 09.2021
- ServiceNow Implementation & Business Analysis: Contributed to the successful implementation of ServiceNow across multiple Ministries and Public Sector entities in British Columbia, replacing the legacy tool IStore and streamlining workflows for enhanced operational efficiency
- Collaboration & Requirements Gathering: Worked with cross-functional teams to document business needs, define functional requirements, and develop detailed Business Process Models, ensuring alignment between business objectives and technical solutions
- Agile Project Management: Participated in Scrum sessions, tracked progress in JIRA, and ensured smooth sprint execution by defining objectives, managing tasks, and collaborating with testing and change management teams for timely delivery
- Documentation & Process Improvement: Produced key project artifacts, including Business Requirements, Functional Designs, Test Plans, and Process Models, while facilitating effective communication and training through Confluence and SharePoint
Project Manager
Nutrien
01.2020 - 02.2021
- Project Leadership & Upgrades: Led the Primavera upgrade and integration with SAP, enhanced vibration inspection processes at mining sites through Viziya Mobile and Scheduler upgrades and managed the annual Mainframe upgrade to ensure operational efficiency
- Requirements Gathering & IT Solutions: Facilitated workshops with business units to gather requirements, prioritize needs, and design tailored IT solutions to address business challenges
- Cross-Team Coordination & Stakeholder Communication: Managed both on-site and offshore teams, conducted regular status meetings to address roadblocks, and communicated project updates to stakeholders, ensuring alignment and progress
- Risk Management & Procurement: Developed detailed project plans, identified resources, managed risks, and worked with senior leadership on strategic planning, budgeting, and procurement to support project goals
Senior Business Analyst/Project Manager
SaskPower Corporation
11.2013 - 12.2019
- Digital Asset Management & Cost Savings: Led initiatives in the Distribution Asset Management program, achieving $750,000 in savings by optimizing asset utilization and ensuring regulatory compliance, while enhancing operational efficiency and asset lifecycle management
- Cross-Functional Collaboration & Requirements Gathering: Worked closely with end users to identify challenges and translate them into business requirements, facilitating brainstorming sessions, developing use cases, and creating business process models to drive effective solutions
- Project Management & Change Leadership: Managed key projects, including the Electric Office implementation and ADMS integration, overseeing detailed project schedules, resource models, and change management activities to ensure successful delivery and minimal disruption
- Testing & Documentation: Coordinated User Acceptance Testing, created wireframes and mock-ups for user feedback, and maintained comprehensive project documentation, ensuring all deliverables met compliance standards and were aligned with stakeholder expectations
Business Analyst/QA Analyst
Canadian National Railways
01.2013 - 11.2013
- TMS Implementation & Supply Chain Optimization: Contributed to the successful implementation of the Intermodal Transportation Management System (TMS), enhancing shipment efficiency, reducing costs, and providing real-time supply chain visibility to improve customer service
- Requirements Gathering & Documentation: Gathered and synthesized business requirements, developed use cases, and translated them into operational requirements, ensuring alignment with technical teams and thorough documentation in HP Quality Center and MS Office
- User Engagement & Testing: Collaborated with business users to understand challenges, organized UAT, and led application and regression testing to ensure successful system implementation and smooth transitions
- Stakeholder Communication & Project Coordination: Coordinated regular meetings, tracked task progress, and provided timely updates to senior leadership and stakeholders, ensuring project alignment and effective reporting
Business Analyst
Mackenzie Financial
01.2011 - 12.2012
- Requirements Gathering: Led projects by facilitating JAD sessions, collaborating with end users to identify pain points, and documenting clear business requirements for technical teams
- Risk Management & Documentation: Developed a requirements traceability matrix, updated process models, identified risks, and implemented mitigation strategies, ensuring team alignment through weekly status meetings
- User Testing & Training: Coordinated user acceptance testing, documented test results and defects in HP Quality Center, and created training materials to support end-user adoption of implemented solutions
Education
Bachelor of Electrical Engineering - Computer Sciences electives
JNTU
India05.2008
Skills
- Strategic Planning
- Market Analysis
- Client-Centric Design Solutions
- Cross-Functional Collaboration
- Data Analysis Proficiency
- Agile Methodology Expertise
- Product Strategy Development
- Strong verbal and written communicator
- Negotiation and Influence
- Risk Mitigation Strategies
- Empathetic Leadership
- Backend Systems Expertise
- Integration management
- Scope management
- Scrum master
Certification
- Certified ScrumMaster (CSM)
- SAFe 6.0 POPM (Product Owner/Product Manager)
- Prince2 Practitioner
- ITIL Foundation
Languages
English
Native or Bilingual
Timeline
Sr. Technical Project Manager
Canadian Intellectual Properties Office
04.2024 - Current
Technical Product Owner
Farm Credit Canada
04.2023 - 04.2024
Technical Product Owner
EMCO Corporation
07.2022 - 04.2023
Project Manager
SaskPower
10.2021 - 07.2022
Senior Business Analyst
Ministry of Citizen Services
02.2021 - 09.2021
Project Manager
Nutrien
01.2020 - 02.2021
Senior Business Analyst/Project Manager
SaskPower Corporation
11.2013 - 12.2019
Business Analyst/QA Analyst
Canadian National Railways
01.2013 - 11.2013
Business Analyst
Mackenzie Financial
01.2011 - 12.2012
- Certified ScrumMaster (CSM)
- SAFe 6.0 POPM (Product Owner/Product Manager)
- Prince2 Practitioner
- ITIL Foundation
Bachelor of Electrical Engineering - Computer Sciences electives
JNTU
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