Hari Priya Aalla
Vancouver,BC
Summary
Accomplished Security Operations Analyst with a proven track record at ICBC, enhancing SOC capabilities and reducing cyber threats through expert vulnerability management and effective team collaboration. Skilled in Oracle Identity Manager and adept at fostering stakeholder trust, significantly improving incident resolution processes.
Overview
9
9
years of professional experience
Work History
Security Operations Analyst
ICBC
09.2021 - Current
- Identifying, triaging and investigating cybersecurity events and incidents end-to-end, including response, escalation, and resolution with end users.
- Working independently and collaboratively with IT teams to proactively recognize any potential intrusion attempt and compromises through correlation analysis of relevant IOCs, event details and threat intelligence sources.
- Providing mitigation and remediation support in response to identified cyber threats.
- Actively contributing to the development of Security Operations Center (SOC) architecture, standards, methodologies, techniques, processes, and technical playbooks.
- Effectively using and improving SOC technologies (network data, endpoint and application) and SOC automation.
- Actively enhancing detection rules and technical capabilities of the SOC toolkit to optimize and tune alerts, minimize false positives, correlation, and parsing issues.
- Providing oversight to the compliance of ICBC systems with respect to vulnerabilities and patching.
- Continuously contributing to and improving IT cybersecurity metrics and reports.
- Acting as the first point of contact with external and internal stakeholders (business, IT teams, security service providers) to gain their trust and credibility.
- Always curious in learning different components related to security.
Systems Access Analyst
ICBC
02.2020 - 09.2021
- Provided role-based access to the ICBC employees consultants, contractors and clients working for the organization. Revoking access whenever necessary in compliance with ICBC access policy and audit standards.
- Organized tasks as per the priority and completed them in a duly manner.
- Troubleshooted incidents, identified the problems and reached out to other teams as required, thus provided great service to the customer.
- Analyzed workflows, reported possible risks and proposed solutions. Tried to find the gaps across systems and took necessary actions.
- Effectively communicating with ICBC partners in the process of access provisioning and troubleshooting.
- Educating customers with providing them with right information and resources whenever required.
- Doing the right thing instead of the easy one. Creating and modifying existing procedures for the team.
- Providing cross training to juniors in the team. Utilizing LinkedIn learning.
- Apart from fulfilling System Access Analyst duties, volunteering for helping other seniors in the team.
Systems Engineer
Infosys
08.2015 - 08.2017
- Utilized Java for customizing the Maximo application. Installed, configured and deployed software.
- Provided quality assurance.
- Developed technical platform according to client requirements. Delivered fixes as per customer requirements within the SLA.
- Managed support functions like planning, tracking, reporting, quality management, and internal communication.
- Worked on change requests, using Maximo customization.
- Created and maintained project documentation.
Education
Master of Science - Information Technology - Cybersecurity
New York Institute of Technology
Vancouver05.2019
Bachelor of Technology - Computer Science
J B Institute of Technology
Hyderabad, India05.2015
Skills
- Vulnerability Management
- Identity and Access Management
- Networking
- Active Directory
- HPSM
- Oracle Identity Manager
- Firewalls
- Incident Management
- Microsoft Defender, Sentinel
- Darktrace
- Tenable
- Azure
Timeline
Security Operations Analyst
ICBC
09.2021 - Current
Systems Access Analyst
ICBC
02.2020 - 09.2021
Systems Engineer
Infosys
08.2015 - 08.2017
Master of Science - Information Technology - Cybersecurity
New York Institute of Technology
Bachelor of Technology - Computer Science
J B Institute of Technology
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