Hariprasad Chandran
Doha,Qatar
Summary
Accomplished Operations Manager with a proven track record at Hearth Kitchen, enhancing operational efficiency and customer satisfaction. Skilled in Inventory Management and Organizational Management, achieved significant cost reductions and productivity improvements. Expert in fostering vendor relationships and leading change initiatives, demonstrating exceptional leadership and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Operations Manager
Hearth Kitchen
01.2024 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Retail Operations Head
Kraftstation
01.2016 - 12.2023
- Streamlined retail operations by implementing efficient inventory management systems and staff scheduling strategies.
- Enhanced customer satisfaction by regularly evaluating store layouts, optimizing product placement, and ensuring clean facilities.
- Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
- Established strong vendor relationships for better pricing negotiations and improved product availability.
- Managed budgets effectively, reducing unnecessary costs while ensuring optimal staffing levels and inventory investments.
- Fostered a positive work environment through regular team building activities and open communication channels among staff members.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Operations Supervisor
Omkar Enterprises
01.2014 - 01.2016
- Streamlined warehouse operations by implementing efficient inventory management systems.
- Reduced order processing times through effective coordination of team members and resources.
- Increased operational performance, implementing cost-saving measures in logistics processes.
- Optimized warehouse layout for better space utilization, leading to improved productivity levels.
Senior Patient Coordinator
Molecule 7 Hospital
03.2012 - 01.2014
- Improved patient flow by coordinating with medical staff, ensuring timely communication between departments.
- Facilitated smooth transitions between medical providers by maintaining comprehensive, up-to-date patient records.
- Assisted patients with filling out forms, reducing confusion and increasing overall satisfaction with the registration process.
- Collaborated with clinical staff to improve care coordination and maintain efficient daily operations within the facility.
- Coordinated referrals to specialists or other healthcare providers as needed, ensuring seamless continuity of care for patients across multiple services.
Registration Administrator
Geeyem Chevrolet
10.2009 - 01.2012
- Enhanced registration efficiency by streamlining processes and utilizing innovative administrative tools.
- Managed high volumes of daily registrations, ensuring accurate data entry and prompt processing.
- Provided exceptional customer service to registrants, addressing inquiries and resolving issues promptly.
- Maintained detailed records of registrant information for efficient tracking and reporting purposes.
- Reduced registration errors significantly by implementing thorough quality control measures.
Operations Executive
Kotak Mahindra Bank
05.2005 - 08.2009
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
Education
Bachelor of Arts - Commerce And Cooperation
Mahatma Gandhi University
Kerala, India05.2006
Skills
- Production
- Financial Management
- Business Planning
- P&L Management
- Customer Service
- Logistics Oversight
- Inventory Management
- Organizational Management
- Operations Monitoring
- Logistics Management
Languages
Malayalam
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Tamil
Professional Working
Timeline
Operations Manager
Hearth Kitchen
01.2024 - Current
Retail Operations Head
Kraftstation
01.2016 - 12.2023
Operations Supervisor
Omkar Enterprises
01.2014 - 01.2016
Senior Patient Coordinator
Molecule 7 Hospital
03.2012 - 01.2014
Registration Administrator
Geeyem Chevrolet
10.2009 - 01.2012
Operations Executive
Kotak Mahindra Bank
05.2005 - 08.2009
Bachelor of Arts - Commerce And Cooperation
Mahatma Gandhi University
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