Harinder Singh Sandhu
Surrey,British Columbia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Booking Assistant
Admire Immigration
04.2023 - 08.2023
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Booking Clerk
Docson Security
01.2022 - 03.2023
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Education
Associate of Arts -
Kwantlen Polytechnic University
Surrey, BC08.2022
Skills
- Customer Needs Assessments
- Booking Procedures
- Supporting Artists
- Staff Maintenance
- Customer Experience
- Administrative Procedures
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Booking Assistant
Admire Immigration
04.2023 - 08.2023
Booking Clerk
Docson Security
01.2022 - 03.2023
Associate of Arts -
Kwantlen Polytechnic University
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