Harinder Singh Bains
Vaudreuil-Dorion,QC
Summary
Driven Supervisor with a proven track record at Tim Hortons, adept in staff management and business development. Excelled in boosting productivity and customer satisfaction through effective training, mentoring, and analytical thinking. Achieved significant results by fostering teamwork and focusing on goal-oriented strategies, demonstrating a strong blend of leadership and operational skills. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
1
1
year of professional experience
Work History
Supervisor
Tim Hortons
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School -
Oakdale Senior Secondary School
IndiaInternational Business Management - Business
Avalon College
Montreal, QC10.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Oversight
- Waste Reduction
- Business Development
- Analytical Thinking
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Tim Hortons
03.2023 - Current
High School -
Oakdale Senior Secondary School
International Business Management - Business
Avalon College
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