HARINDER MINHAS

With over 30 years of experience in the financial services sector, I bring extensive knowledge and expertise. As Director, Risk and Compliance at CIBC Mellon, I gained a deep understanding of risk management per OSFI E-21 guidelines and compliance based on OSFI E-13 and other Canadian governing body requirements. Throughout my tenure at CIBC Mellon, I held various positions contributing significantly to the organization's success. For example, I successfully managed the Revenue Governance business unit, ensuring accurate review of invoice functions to identify revenue leakage. Additionally, I created policies, processes, procedures, and controls as the departmental owner in Relationship Management. Later on, I transitioned to managing the Quality Control team. Prior to these roles, I held positions in our operational Cash and Advisor Services business unit. My strong written and verbal communication skills have been recognized for excellence in customer service. I have a results-oriented approach to managing projects, whether long-term or short-term. Thriving in a fast-paced teamwork environment, I am a collaborative leader dedicated to promoting an engaged and empowering work culture. Building and maintaining relationships with diverse stakeholders is one of my documented strengths, proven valuable in dynamic settings.

• Led the development, implementation and oversight of the organization’s Risk Management and Compliance programs.
• Oversaw the Risk Management and Compliance frameworks for five business units with two of them being the largest operational business units within the organization.
• Led the rollout of an annual Risk Awareness Campaign for the organization over two years.
• Identified over two million dollars of organizational revenue leakage based on client invoice reviews.
• Designed and implemented an automated Policy and Procedure database including a workflow review tool for an operational business unit that was leveraged by various other operational business units.
• Assigned to travel to Pune India over a 12-week project to outsource operational processes.
• Managed restructuring of over 30 Investment Manager Relationships administered in the Cash and Advisor Services Group Department to be consolidated under one team in 2003. This allowed the Investment Managers to have one point of contact.
• Managed business requirements, user acceptance testing, defect resolution resulting in an automated and effective departmental trade processing system.

• Supporting member of 100 Women Who Care, Mississauga, 2023 - present
• Co-chair of United Way Committee, CIBC Mellon, 2018
• Peers Choice Award, CIBC Mellon, 2004
• GEM Award, CIBC Mellon, 2002
• Spirit of Excellence Award, Canada Trust, 1999
• Celebrating Excellence Award, Core Banking Services, 1997