Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harikrushna Patel

Oshawa,Ontario

Summary

Accomplished IT Consultant and Project Manager with a proven track record at Sun IT Solutions and YOUNGS INSURANCE BROKERS. Expert in business analysis and project management, I've significantly reduced downtime and streamlined project delivery through Agile methodologies. My leadership in IT change management and systems architecture analysis has driven client satisfaction and team proficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Consultant

Sun IT Solutions
08.2020 - Current
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.

IT Project Manager

YOUNGS INSURANCE BROKERS
01.2015 - 06.2020
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.

Education

Bachelor of Science - Computer Engineering

Gujarat Technological University
Ahmedabad, Gujarat, India
07-2014

Skills

  • IT Project management
  • DevOps practices
  • Project lifecycle management
  • Systems architecture analysis
  • Agile methodology
  • ITIL framework
  • Scrum master
  • Workload planning
  • Microservices architecture
  • SDET script building
  • RESTful API
  • Continuous Integration/ Continuous Deployment(CI/CD)

Certification

  • Project Management Professional (PMP)
  • ISOIEC 27001 Lead Auditor– PECB.
  • Certified ScrumMaster (CSM)
  • CompTIA Security+ - Computing Technology Industry Association (CompTIA).
  • Certified Data Management Professional (CDMP)
  • Cisco Certified Network Associate (CCNA) - Cisco Systems.

Languages

English
Full Professional
Gujarati
Native or Bilingual

Timeline

IT Consultant

Sun IT Solutions
08.2020 - Current

IT Project Manager

YOUNGS INSURANCE BROKERS
01.2015 - 06.2020

Bachelor of Science - Computer Engineering

Gujarat Technological University

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Harikrushna Patel