Harikrishnan Jayaprakash
Vancouver,British Columbia
Summary
Energetic worker dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Department Manager
Mikes No Frills Loblaw Ltd
09.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Sales Representative
Olive Garden
05.2018 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Education
Post-Baccalaureate Diploma - Business Administration And Marketing
Langara College
Vancouver, BC06.2023
Bachelor of Science - Commerce And Business Administration
St Marys College
Kerala 03.2020
Skills
- Retail Sales Customer Service
- Customer Relations
- Audit Support
- Internal and External Communications
- Time Management
- Staff Supervision
- Financial Management
- Business Administration
- Reporting
Certification
- Class -5 Driving License
- First AID and CPR Training - 2025
Timeline
Assistant Department Manager
Mikes No Frills Loblaw Ltd
09.2021 - Current
Sales Representative
Olive Garden
05.2018 - 04.2021
Post-Baccalaureate Diploma - Business Administration And Marketing
Langara College
Bachelor of Science - Commerce And Business Administration
St Marys College
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