Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harikrishnan Jayaprakash

Vancouver,British Columbia

Summary

Energetic worker dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Department Manager

Mikes No Frills Loblaw Ltd
09.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Sales Representative

Olive Garden
05.2018 - 04.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Education

Post-Baccalaureate Diploma - Business Administration And Marketing

Langara College
Vancouver, BC
06.2023

Bachelor of Science - Commerce And Business Administration

St Marys College
Kerala
03.2020

Skills

  • Retail Sales Customer Service
  • Customer Relations
  • Audit Support
  • Internal and External Communications
  • Time Management
  • Staff Supervision
  • Financial Management
  • Business Administration
  • Reporting

Certification

  • Class -5 Driving License
  • First AID and CPR Training - 2025

Timeline

Assistant Department Manager

Mikes No Frills Loblaw Ltd
09.2021 - Current

Sales Representative

Olive Garden
05.2018 - 04.2021

Post-Baccalaureate Diploma - Business Administration And Marketing

Langara College

Bachelor of Science - Commerce And Business Administration

St Marys College
Harikrishnan Jayaprakash