Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harika Sai Vemuri

Kitchener,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Expertise in using MS Office- Word, Excel, Power Point and have profound knowledge of using Adobe reader and outlook. Pleasant experience in Computational tools and structure prediction tools. Effective Time Management Skills and consistent ability to meet client/business deadlines. Excellent interpersonal skills and collaborator with the ability to lead, manage and work independently in a time sensitive environment. Experience of problem solving, Multitasker and adapts to the changes easily.

Overview

4
4
years of professional experience

Work History

Retail Customer Care- Part Time

MAJOREL- RCC
08.2023 - Current
  • Worked as a Retail Customer Care Service Representative for Majorel
  • Involved in assisting customers with queries and resolve the issues related to orders placed
  • Used to standout with good Quality Score every month and received incentives
  • Contacting customers and advising them of better solutions for their issues
  • Effective communication with customers after resolving their issue through email
  • Efficient in using tools provide and resources available
  • Following rules without obstructing
  • Following Supervisors advises to work smart
  • Great experience convincing people regarding product improving sales
  • Maintaining a positive attitude and developed ability to stay calm and positive even in stressful situations
  • Hands on experience in dealing with difficult customers by being in there shoes and making them understand the time line for solution.
  • Supported executive staff in scheduling meetings, managing calendars, and coordinating travel arrangements for optimal time management.

Elimira District Community Living_ Admin assistant

Elimira District Community Living
08.2021 - Current
  • Answered central telephone system and directed calls accordingly.
  • Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
  • Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
  • Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
  • Contributed to positive employee morale by assisting colleagues when needed, demonstrating flexibility in adapting to changing priorities or schedules.
  • Maximized time management skills by prioritizing tasks efficiently based on importance or urgency of completion deadlines.
  • Ensured accurate recordkeeping of financial transactions by reconciling invoices and preparing expense reports for management review regularly.
  • Expedited meeting preparation efforts for executive staff members by assembling presentation materials beforehand.
  • Delivered exceptional customer service by assisting clients in a timely manner, ultimately resulting in improved client retention rates.
  • Assisted with onboarding new clients and securing paperwork completion.

Administrative Assistant Internship

Sienna Senior Living
09.2022 - 01.2023
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Administrative Assistant

Sri Nethra Optic’s
09.2019 - 04.2021
  • Work time involved interacting with clients, answering phones, introducing patients, entering, updating, and ensuring patient and health insurance data in the system, gathering and clarifying payment terms and billing/collection procedures, posting over-the-counter payments into the computer system, retrieving and delivering charts, and nightly accounting are all part of their responsibilities
  • Supporting team members and clients with timely appointments scheduling
  • Planning surgeries based on doctor’s availability
  • Pre surgical arrangements including patients’ medication follow ups
  • Follow up on appointments and review on experience at the clinic
  • Delivering preordered glasses.

Education

Master of Science in Bioinformatics -

GITAM Institute of Science

Bachelor of Science in Bioinformatics -

Montessori Women’s College

Healthcare Leadership – Canadian Context -

Ontario College
12.2022

Skills

  • Leadership skills
  • Management skills
  • Interpersonal skills
  • Meeting Participation
  • Employee Timesheet Processing
  • Accounting Support
  • Employee Communications
  • Administrative Background
  • Maintaining Records
  • Calendar Management
  • File Management
  • Meeting Coordination

Languages

English
Full Professional

Timeline

Retail Customer Care- Part Time

MAJOREL- RCC
08.2023 - Current

Administrative Assistant Internship

Sienna Senior Living
09.2022 - 01.2023

Elimira District Community Living_ Admin assistant

Elimira District Community Living
08.2021 - Current

Administrative Assistant

Sri Nethra Optic’s
09.2019 - 04.2021

Master of Science in Bioinformatics -

GITAM Institute of Science

Bachelor of Science in Bioinformatics -

Montessori Women’s College

Healthcare Leadership – Canadian Context -

Ontario College

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Harika Sai Vemuri