Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

HARIKA CHERPIL SURESHBABU

1468 37 C Ave NW EDMONTON,AB

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Edmonton, AB
11.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Answered incoming calls in a timely and professional manner.
  • Utilized problem-solving skills to resolve customer concerns quickly and efficiently.

Guest Experience Leader

McDonald's
Edmonton, AB
09.2017 - Current
  • Greeted guests upon arrival and provided a warm welcome.
  • Ensured guests had an enjoyable experience by providing exceptional customer service.
  • Performed cashier duties such as processing payments, issuing receipts, and handling money transactions accurately.
  • Assisted in resolving guest complaints in a professional manner.

Education

Certificate - Dispatcher

TRUCKADIUM
Edmonton, AB
03-2024

License Certificate - Alberta Basic Security Training

ABST
Edmonton, AB
07-2023

High School Diploma -

Holy Trinity
Edmonton, AB
06-2018

Skills

  • Guest Relations Management
  • Telephone Etiquette
  • Hospitality and service knowledge
  • Outstanding communication skills
  • Team Leadership
  • Advance Computer skills: MS Word, Excel, PowerPoint, Email, Web browsing

Certification

  • High School Diploma Certificate
  • Security License
  • Dispatcher Certificate
  • Class 5 drivers license

Languages

English
Full Professional

References

References available upon request.

Timeline

Cashier

Walmart
11.2022 - Current

Guest Experience Leader

McDonald's
09.2017 - Current

Certificate - Dispatcher

TRUCKADIUM

License Certificate - Alberta Basic Security Training

ABST

High School Diploma -

Holy Trinity

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HARIKA CHERPIL SURESHBABU