Savvy retail professional who serves from the heart,
Robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Winners
06.2024 - 05.2025
Greeted customers and helped with product questions, selections, and purchases. Maintained a visually appealing and organized store, creating a welcoming shopping environment. Helped customers complete purchases, locate items, and join reward programs. Operated cash register quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Retail Sales Associate
Urban Outfitters
01.2023 - 06.2024
Helped customers complete purchases, locate items, and join reward programs. Developed strong relationships with repeat clients, leading to increased loyalty and return visits. Handled returns and exchanges professionally, resolving customer issues while adhering to company policies. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Cashier
Café Landwer
01.2022 - 08.2023
Enhanced customer satisfaction by providing efficient and friendly service. Promptly replenished supplies before they ran out during busy periods, maintaining a smooth workflow. Effectively managed high-volume orders during peak times, maintaining accuracy and efficiency. Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
Retail Sales Associate
The Latest Scoop
03.2020 - 12.2021
Built relationships with customers to encourage repeat business. Rotated stock and restocked shelves to maintain product availability and store appearance. Prepared merchandise for the sales floor by pricing or tagging. Educated clients on current promotional offerings and products using persuasive selling tactics. Answered customer questions about sizing, accessories, and merchandise care.
Education
Ontario College Diploma - Business, Human Resources
Sheridan College Institute of Technology and Advanced Learning
01.2022
High School Diploma - undefined
Government Higher Secondary School, Medical College Campus
03.2018
Skills
Active listening
Clear, persuasive communication
Empathy and anticipation
Cash Handling Accuracy
Sales expertise
Problem - solving
Reliable and punctual
Teamwork
Telephone etiquette
Languages
Bilingual — Fluent in English and Malayalam
Native or Bilingual
Timeline
Retail Sales Associate
Winners
06.2024 - 05.2025
Retail Sales Associate
Urban Outfitters
01.2023 - 06.2024
Cashier
Café Landwer
01.2022 - 08.2023
Retail Sales Associate
The Latest Scoop
03.2020 - 12.2021
High School Diploma - undefined
Government Higher Secondary School, Medical College Campus
Ontario College Diploma - Business, Human Resources
Sheridan College Institute of Technology and Advanced Learning