Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HARIDAS MANDAL

North York,Canada

Summary

Enthusiastic and customer-focused individual with 6 months of experience in food preparation and customer service. Seeking a part-time Barista or Fast Food Team Member role to contribute excellent communication, multitasking, and teamwork skills. Proven track record as a hardworking Fast Food Worker with expertise in quickly taking orders, managing the customer window, and preparing food. Highly knowledgeable in POS systems, commended for efficient task completion and consistently offering friendly service.

Overview

1
1
year of professional experience

Work History

Fast Food Team Member

Arsalan Restaurant
01.2024 - 06.2024
  • Assisted in food preparation and packaging, maintaining quality control for quick service and customer satisfaction
  • Took customer orders, processed payments, and managed POS systems efficiently
  • Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
  • Ensured compliance with food safety standards, cleanliness, and proper handling of ingredients
  • Worked closely with kitchen staffs and other team members to fulfill orders promptly during peak hours
  • Provided friendly and responsive customer service, resolving inquiries and complaints in timely manner
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Contributed to increased sales by upselling menu items and promoting limited-time offers.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.

Barista

Café Coffee Day
06.2023 - 12.2023
  • Provided excellent customer service by engaging with customers, taking orders, and recommending menu items
  • Prepared a wide range of coffees and beverages while maintaining high hygiene and food safety standards
  • Handled cash and card transactions, accurately processing payments using the café's POS system
  • Restocked supplies, managed inventory, and maintained cleanliness in the workspace to ensure smooth operations
  • Worked with team members to manage high-volume periods, serving an average of 100+ customers daily
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Education

Civil Engineering Technician -

Seneca Polytechnic College
Toronto, ON
10.2024

Diploma - Civil Engineering

Chaudhary Charan Singh University
09.2023

Skills

  • Customer Service
  • Food & Beverage Preparation
  • Cash Handling & POS Operation
  • Multitasking & Time Management
  • Teamwork & Collaboration
  • Inventory Management
  • Food Safety & Hygiene
  • Communication Skills
  • Problem Solving
  • Order Accuracy
  • Cleanliness
  • Food Preparation

Languages

English
Hindi
Bengali

Timeline

Fast Food Team Member

Arsalan Restaurant
01.2024 - 06.2024

Barista

Café Coffee Day
06.2023 - 12.2023

Civil Engineering Technician -

Seneca Polytechnic College

Diploma - Civil Engineering

Chaudhary Charan Singh University

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HARIDAS MANDAL