Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hari Raghunathan

Operations Leader
Whitchurch–Stouffville,ON

Summary

Accomplished operations leader with over 15 years of experience in the automotive and manufacturing industries. Renowned for driving operational excellence, expanding market reach across North America, and delivering measurable results for OEMs and Tier 1 suppliers. Expertise includes New Vehicle Launch Support, Software Reflash, Quality Containment, Engineering Support, and Solutions Deployment. Proficient in integrating ISO 9001:2015 standards, lean manufacturing principles, and sustainable practices into business operations. A strategic and results-oriented professional, adept at bridging technical innovation with operational efficiency to enhance client satisfaction and accelerate organizational growth.

Overview

21
21
years of professional experience

Work History

Director of Operations

Trinity Tech Inc.
Toronto, Ontario
09.2017 - Current
  • Increased revenue by 25% through strategic market expansion across Canada, the USA, and Mexico, establishing long-term partnerships with OEMs and Tier 1 suppliers.
  • Reduced operational costs by 20% through process optimization and the implementation of lean manufacturing techniques.
  • Spearheaded the deployment of multi-million-dollar projects, ensuring on-time delivery and exceeding client expectations.
  • Improved team productivity by 30% through targeted training and mentoring, fostering a culture of continuous improvement.
  • Delivered risk mitigation strategies that minimized delays and safeguarded project budgets, enhancing overall operational efficiency.
  • Expanded operations across Canada, the USA, and Mexico, establishing partnerships with OEMs and Tier 1 suppliers.
  • Spearheaded operational management for software reflash services, supplier representation, quality containment, and solutions deployment.
  • Managed Solutions Deployment (SD) scope for multiple projects, including large-scale initiatives impacting cross-functional teams across North America.
  • Ensured technical compliance, maintained strict budget adherence, and delivered projects on schedule, achieving measurable operational improvements and risk mitigation.
  • Collaborated with engineering teams to ensure seamless project delivery, and exceeded client expectations.
  • Led risk resolution, developed Deployment Management Plans, and conducted deployment reviews.
  • Improved processes using lean manufacturing techniques, reducing costs, and increasing productivity.
  • Mentored teams, fostering innovation, and continuous improvement.

Director of Operations

Trinity Ecoaters Inc.
Bramp, Ontario
01.2019 - 12.2021
  • Optimized production schedules, resource allocation, and inventory management, achieving operational efficiency.
  • Strengthened customer relationships by aligning production with delivery commitments.
  • Implemented data-driven solutions to reduce lead times and operational costs.

Quality Team Lead / Operations Manager

Trinity Tech Inc.
Toronto, Ontario
09.2009 - 09.2017
  • Directed multi-city campaigns across North America, managing diverse teams under tight timelines.
  • Enhanced software reflash and manufacturing reliability through validation system designs.
  • Resolved production challenges and supported seamless product launches for OEMs.
  • Conducted root cause analyses to address defects, and implemented long-term improvements.

Operations Manager

Neptune Plastics
Chennai, India
01.2004 - 01.2007
  • Oversaw daily operations and workforce management, ensuring alignment with business goals.
  • Enhanced operational capacity through process improvements and waste reduction.
  • Managed supplier coordination to minimize downtime and improve production efficiency.
  • Delivered significant quality assurance improvements, boosting customer satisfaction.

Education

Ontario College Graduate Certificate - Interactive Multimedia

01.2008

Bachelor’s Degree - Information Technology

01.2006

Skills

  • Strategic Project Leadership
  • Solutions Deployment
  • Risk Management
  • Multi-Site Operations
  • Business Growth
  • Market Penetration
  • Partnerships with OEMs and Tier 1 Suppliers
  • Lean Manufacturing
  • Operational Excellence
  • Cost Reduction
  • ISO 9001:2015 Integration
  • Technical Proficiency
  • Intrepid CAN
  • Vector Tools
  • PUMA Tools
  • MyCanic Tools
  • Sustainability and Change Management
  • Implementing Efficient Sustainable Practices

Accomplishments

  • Expanded Trinity Tech Inc. into a trusted partner for OEMs and Tier 1 suppliers across North America.
  • Successfully launched key automotive programs, for Ford Motor Company & General Motors.
  • Designed validation systems, reducing human error and enhancing reliability.

Timeline

Director of Operations

Trinity Ecoaters Inc.
01.2019 - 12.2021

Director of Operations

Trinity Tech Inc.
09.2017 - Current

Quality Team Lead / Operations Manager

Trinity Tech Inc.
09.2009 - 09.2017

Operations Manager

Neptune Plastics
01.2004 - 01.2007

Ontario College Graduate Certificate - Interactive Multimedia

Bachelor’s Degree - Information Technology

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Hari RaghunathanOperations Leader