Hargurpreet Singh
Surrey,BC
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
5
5
years of professional experience
Work History
Call Center Representative
HKL health supplies
Vancouver, BC
08.2022 - Current
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Processed debit and credit card and electronic check payments.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
Customer Service Cashier
Tim Hortons
Vancouver, BC
12.2018 - 09.2021
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
Warehouse Associate
Amazon.com
Tsawwassen, BC
11.2021 - 04.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated box or straight trucks and cargo vans.
Warehouse Worker
Db schenker
Ladner, BC
10.2018 - 12.2018
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Delivery Expert
Domino’s
Surrey, BC
09.2020 - Current
- Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
- Completed and submitted logs and paperwork every day to maintain records.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
Education
Associate of Science - Health science
Langara College
Vancouver, BC09.2020
Associate of Arts - Arts
Coquitlam College
Coquitlam, BC07.2022
Skills
- Microsoft Office
- Financial Calculation and Analysis
- Excellent communication skills
- Delivery and Shipment Records
- Cash Register Operations
- Team Supervision
- Promote company products by keeping customers need at priority and making them aware of various
- Offers and services
- Capable of learning new procedures and methods and following safety guidelines
- Lifting and sorting
- Order picking and processing
- Warehouse Logistics
Timeline
Call Center Representative
HKL health supplies
08.2022 - Current
Warehouse Associate
Amazon.com
11.2021 - 04.2022
Delivery Expert
Domino’s
09.2020 - Current
Customer Service Cashier
Tim Hortons
12.2018 - 09.2021
Warehouse Worker
Db schenker
10.2018 - 12.2018
Associate of Science - Health science
Langara College
Associate of Arts - Arts
Coquitlam College
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