Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

HARGUN DUA

Greater Sudbury,ON

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

House Of Bras
Lasalle Blvd, Sudbury, ON P3A 4V4
06.2023 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and an improved customer experience.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.

Customer Service Representative

Palm Bites Cafe
Bramlea City Centre, Brampton, ON
09.2022 - 02.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating the company website and placing online orders, improving the overall user experience.

Education

Post-Degree Certificate - International Business Management

Cambrian College of Applied Arts And Technology
02.2024

Post-Graduate Diploma - Human Resource Management

York University
Toronto, ON
01.2023

Bachelor of Arts - Public Administration And Governance

MCM DAV College
Sector 36, CHANDIGARH, INDIA
06.2021

Skills

  • Cash handling expertise
  • Telephone etiquette
  • Customer Complaint Resolution
  • Time management
  • Empathy and understanding
  • Adaptability and flexibility
  • Expertise in Microsoft Excel, Word, and Power Point

Languages

English
Full Professional
Hindi
Professional Working
Punjabi
Full Professional

Availability

Full-time or part-time

Timeline

Customer Service Cashier

House Of Bras
06.2023 - Current

Customer Service Representative

Palm Bites Cafe
09.2022 - 02.2023

Post-Degree Certificate - International Business Management

Cambrian College of Applied Arts And Technology

Post-Graduate Diploma - Human Resource Management

York University

Bachelor of Arts - Public Administration And Governance

MCM DAV College
HARGUN DUA