Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Software
Timeline
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Hardip Gill

Surrey,Canada

Summary

Results-driven logistics professional with exceptional work ethic and strong communication skills, possessing a proven track record of exceeding expectations. Proven expertise in dispatch operations management, transportation route optimization, and team building/collaboration. Skilled in strategic planning, problem-solving, and adaptability, with excellent customer service skills. Adept at prioritizing tasks, managing deadlines, and leading teams to achieve goals. Offering a unique blend of analytical, logistical, and interpersonal skills, with a commitment to delivering high-quality results in fast-paced environments.

Overview

14
14
years of professional experience

Work History

City Dispatcher

Apps Cargo Terminals
07.2024 - Current
  • Demonstrated commitment to professional development, staying informed about industry trends and new software tools that could improve dispatcher performance.
  • Provided support during emergencies or critical incidents, coordinating resources as needed for effective response management.
  • Organized shift schedules ensuring adequate staffing levels throughout each workday based on anticipated workload demands.
  • Maintained accurate records of dispatched calls, vehicle locations, and job completion statuses for reporting purposes.
  • Streamlined dispatch operations by implementing efficient routing and scheduling strategies.
  • Facilitated clear communication between drivers, supervisors, and customers through the use of radios, phones, and messaging systems.
  • Monitored city traffic patterns to provide accurate route information and reduce delays for drivers.
  • Increased operational efficiency by regularly reviewing processes and suggesting improvements where necessary.

Supervisor/Dispatch

TForce Freight Canada
12.2021 - 04.2022
  • Supervised all facets of routine deliveries by effectively routing loads, Managing drivers and meeting DOT requirements
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Warehouse Supervisor/Dispatch

Prime Star Transport
11.2019 - 12.2021
  • Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Performed site evaluations, customer surveys and team audits

Dispatcher

Trans Global
10.2016 - 10.2019
  • Kept detailed and updated records of calls in physical and electronic databases
  • Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives

Warehouse Manager

Trans Global
10.2015 - 10.2016
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Increased productivity through cross-training and thorough training of both current employees and new hires
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials
  • Applied schedule, organizational and routing knowledge to enhance delivery planning
  • Trained staff on material handling processes to reduce shipping times

Driver

F 1 Express
01.2011 - 09.2015
  • Delivered goods and services to customers on time and in excellent condition
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained
  • Followed safety rules to keep clean driving record with no accidents or incidents
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements

Education

No diploma - Logistics and Supply Chain

CDI College
Surrey, BC
11.2024

Skills

  • Multidisciplinary collaboration
  • Staff training and development
  • Systems implementation
  • Performance reporting
  • Policies and procedures implementation
  • Invoice processing
  • Assistant Manager Experience
  • Supervising Experience
  • Inventory Control
  • Recruiting
  • Management
  • Logistics
  • Freight Experience
  • Microsoft Outlook
  • Weather condition awareness
  • Vehicle tracking
  • Driver support
  • Prioritization

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Truck Mate

Timeline

City Dispatcher

Apps Cargo Terminals
07.2024 - Current

Supervisor/Dispatch

TForce Freight Canada
12.2021 - 04.2022

Warehouse Supervisor/Dispatch

Prime Star Transport
11.2019 - 12.2021

Dispatcher

Trans Global
10.2016 - 10.2019

Warehouse Manager

Trans Global
10.2015 - 10.2016

Driver

F 1 Express
01.2011 - 09.2015

No diploma - Logistics and Supply Chain

CDI College

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Hardip Gill