HARDIKKUMAR PATEL
Regina,Canada
Summary
Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
CASH ROOM PROCESSER
GARDAWORLD
Regina, Saskatchewan
08.2023 - Current
- Responded promptly to inquiries from customers regarding their loans status or any other related issues.
- Reviewed and verified loan documents for accuracy and completeness.
- Maintained strong relationships with internal departments such as underwriting and funding teams.
- Ensured proper security measures were taken when handling sensitive customer data.
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Located, packed and shipped products to fulfill online orders.
- Processed and staged orders to complete shipments.
- Processed documents to maintain records and files.
- Reviewed order forms to prepare orders for processing.
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
Sandwich Artist
Subway
Regina, Saskatchewan
04.2023 - 08.2023
- Communicated effectively with co-workers regarding customer needs and concerns.
- Trimmed meats and cheeses for sandwiches as needed.
- Operated cash registers to process payments from customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Greeted customers and provided product knowledge.
- Delivered superior customer service focused on quality and meeting customer needs.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Food Service Supervisor
Pizza Hut
Pincher Creek, AB
07.2022 - 09.2022
- Confirms that client orders are correct
- Delivers food items to the customer's desired location
- Returns unpaid customer orders
- Receives payment via cash or card
- Answers customer queries
- Informs customers of current and upcoming promotions
- Customer service duties include taking orders, answering questions, and ringing out customers on the cash register.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Executed hands-on preventive maintenance and repairs to keep equipment functional.
- Handled customer complaints and feedback, implementing changes to improve service.
Cashier & Customer service representative
Walmart
Pincher Creek, Alberta
09.2021 - 09.2022
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Processes return transactions
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
- Enters price changes by referring to price sheets and special sale bulletins
- Discounts purchases by redeeming coupons
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
- Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
Food Service Manager
Subway
Pincher Creek, AB
08.2018 - 07.2022
- Experienced in all accounting stuff related to price, resolving customer's complaints and making shift schedules
- Monitored inventory and ensuring new products are ordered in a timely manner
- Maintained cleanliness and sanitary conditions of all equipment, utensils and food storage area
- Managed and directed food preparation to ensure quality and safety of fresh food.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Monitored employee performance and provided feedback for improvement opportunities.
- Analyzed customer feedback surveys to determine areas needing improvement in the food service department.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Served customers by phone to take orders and answer product or service questions.
- Handled customer complaints and feedback, implementing changes to improve service.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
Customer service representative
Esso imperial oil
Regina, Saskatchewan
01.2018 - 06.2018
- Demonstrate consistently high levels of professionalism and courtesy with both customers and employees
- Experienced in all aspects of sales accountability including price, order status, scheduling and time management
- Understand the importance of product specifications, inventory levels, and product compatibility
- Used this knowledge in determining prompt issues.
Education
Skills
- Strong problem solving
- Organizational and time management skills
- Possessing team spirit
- Hunger for learning
- Ability to work under pressure
- Able to adapt dynamic environments
- Strong analytical
- Results driven
- Problem-solving skills
- Ability to function at a high level
- Wide variety of settings
- Fast-paced environment
- Excellent verbal and written communication skills
- Flexibility to work in a team or individually
- Quality Control
- Inventory Monitoring
- Document Management
- Document Review
- Data Entry
- Financial statement preparation
- Employee Training
Key Qualifications
- Strong problem solving, organizational and time management skills
- Possessing team spirit and hunger for learning
- Ability to work under pressure and able to adapt dynamic environments
- Strong analytical, Results driven and problem-solving skills with the ability to function at a high level in a wide variety of settings and fast-paced environment.
- Excellent verbal and written communication skills with flexibility to work in a team or individually.
Timeline
CASH ROOM PROCESSER
GARDAWORLD
08.2023 - Current
Sandwich Artist
Subway
04.2023 - 08.2023
Food Service Supervisor
Pizza Hut
07.2022 - 09.2022
Cashier & Customer service representative
Walmart
09.2021 - 09.2022
Food Service Manager
Subway
08.2018 - 07.2022
Customer service representative
Esso imperial oil
01.2018 - 06.2018
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