Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Hardikkumar Patel

111 Mount Olive Dr Etobicoke,ON

Summary

Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 4 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in autocad administration and troubleshooting and system information analysis.

Overview

4
4
years of professional experience

Work History

Service Engineer

Sn Automation
09.2022 - 02.2023
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Installed, configured and tested equipment on specialized platforms.
  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • Analyzed and evaluated performance and optimized efficiency.

Trainee Sales Executive

Sia Engineering Projects (I) Pvt. Ltd.
03.2022 - 08.2022
  • Participated in sales meetings and presentations to gain knowledge and insight.
  • Analyzed customer feedback and identified areas for improvement.
  • Addressed customer queries and complaints with prompt and professional responses.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.

Service Engineer

Cess Automation
06.2019 - 02.2022
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Installed, configured and tested equipment on specialized platforms.
  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • Analyzed and evaluated performance and optimized efficiency.

Education

Diploma - Electrical Engineering

Shree V And K Patel Institute of Engineering
Kadi, Mahesana
08.2019

School - 10th Standard

Madhav Vidhya Vihar
Vastral, Ahmedabad, India
06.2015

Skills

  • Operational Support
  • Measurement Techniques
  • Emergency Response
  • Schematic Drawing
  • Production Processes
  • Parts Replacement
  • Customer Service and Assistance
  • Hardware Configuration

Languages

English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Service Engineer

Sn Automation
09.2022 - 02.2023

Trainee Sales Executive

Sia Engineering Projects (I) Pvt. Ltd.
03.2022 - 08.2022

Service Engineer

Cess Automation
06.2019 - 02.2022

Diploma - Electrical Engineering

Shree V And K Patel Institute of Engineering

School - 10th Standard

Madhav Vidhya Vihar

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Hardikkumar Patel