Microsoft Office (Excel, Word, and PowerPoint)
Hardik Vamja
Brampton,Canada
Summary
Experienced Information Process Enabler with over 7 years of experience in BFSI domain. Excellent reputation for resolving problems and improving customer satisfaction..
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Shipping and Receiving Specialist
Lastman's Bad Boy Furniture and Appliances
Brampton, ON
10.2021 - Current
- Managed process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 3 departments and cut down paperwork by 75%.
- Determine method of shipment and arrange to ship; prepare bills of lading, customs forms, invoices, and other shipping documents manually or by computer.
- Maintain internal record-keeping systems.
- Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods.
- Preparing reports and requisition materials and supplies.
- To examine positioning of items based on general manager's suggested Marketing and Finance plan, ask Shippers to make any necessary changes.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Information Process Enabler
TATA CONSULTANCY SERVICES
Vadodara, India, India
08.2014 - 10.2021
- Validating data sent to us by Client.
- Understanding Client’s requirements and providing best solutions.
- Managed end-to-end individual projects.
- Proactively communicate and collaborate with Client to analyze information needs.
- Generating reports & performing thorough quality checks of the results before sharing them with Client.
- Delivering consistently high-quality output to Clients.
- Review the Client Services feedback and provide the best solutions & information based on the nature of the request. Taking Production Calls with End Client Services & other Global Stakeholders.
- Trained added resources in support staff.
- Collaboration with other team members and other stakeholders to accomplish common goal.
- I was responsible for managing database’s editing, proofreading, maintaining structure and needs to upload updates in system.
- Involved in documenting resolution/edit/write of error messages appearing in system.
Education
Post Graduate - Business Management - International Business
Lambton College
Mississauga, ON 09.2021 - Current
Bachelor of Commerce - Advanced Accounting
Veer Narmad South Gujarat University
I 05.2011 - 04.2014
MBA - Leadership & Entrepreneur
Amity University Online
i 04.2014 - 05.2016
Skills
Leadership Qualities
Accomplishments
- Certified in Emergency, First Aid & CPR/AED level C from Canadian Red Cross
- Certified in Tally Accounting from Gujarat Municipal Finance Board
Software
Libre Office
Microsoft Visual FoxPro
Microsoft SQL Server
Timeline
Shipping and Receiving Specialist
Lastman's Bad Boy Furniture and Appliances
10.2021 - Current
Post Graduate - Business Management - International Business
Lambton College
09.2021 - Current
Information Process Enabler
TATA CONSULTANCY SERVICES
08.2014 - 10.2021
MBA - Leadership & Entrepreneur
Amity University Online
04.2014 - 05.2016
Bachelor of Commerce - Advanced Accounting
Veer Narmad South Gujarat University
05.2011 - 04.2014
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