Hardik Pandya
Brampton,ON
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Sales Executive
Honda Dealership
12.2020 - 04.2023
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Customer Service Representative
Avenue Supermarts
10.2018 - 11.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Education
Graduate Certificate - Project Management
Hanson College
York, ON08.2024
Skills
- Computer Proficiency and Microsoft Office
- Attention to Detail
- Exceeding Customer Expectations
- Meeting Sales Goals
- Team Cooperation
- Customer Needs Assessment
- Inventory Control
- Team Leadership
- Payment Processing
- Friendly and Helpful
- Cash Drawer Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Executive
Honda Dealership
12.2020 - 04.2023
Customer Service Representative
Avenue Supermarts
10.2018 - 11.2020
Graduate Certificate - Project Management
Hanson College
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