Nitasha Nitasha
499 Keating Avenue, Fort Frances,ON
Summary
- Dedicated assistant manager with a focus on compliance and conflict resolution. Known for strong communication and attention to detail, effectively addressing operational challenges and fostering a collaborative team environment.
- Dedicated and results-oriented professional with progressive leadership experience in retail operations, compliance, and team management.
- Demonstrated ability to lead teams, ensure policy and regulatory compliance, maintain accurate records, and handle confidential information with integrity and discretion.
- Skilled in problem-solving, conflict resolution, decision-making, and building positive relationships with diverse individuals through effective communication and professionalism.
- Recognized for exercising sound judgment, maintaining high ethical standards, and promoting safe and secure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
Fort Frances, Ontario
11.2024 - Current
- Ensure compliance with company policies, provincial legislation, and operational procedures by conducting audits, monitoring processes, and implementing corrective actions.
- Promote a safe and secure environment by supporting loss prevention initiatives, identifying safety risks, and ensuring compliance with health and safety standards.
- Maintain confidential employee, customer, and operational information with a high level of integrity, professionalism, and discretion.
- Conduct internal compliance reviews, maintain accurate records, and prepare reports using computerized systems while ensuring accuracy and attention to detail.
- Collaborate with store leadership, associates, and external partners to resolve compliance issues and support operational excellence.
- Exercise sound judgment when assessing incidents, reviewing documentation, and determining appropriate corrective actions in accordance with company policies.
- Lead and coach associates on company policies, ethical standards, workplace safety, and regulatory compliance to promote accountability and consistency.
- Investigate operational concerns, identify root causes, and implement effective solutions to improve compliance and reduce risk.
- Respond professionally to challenging situations, resolving conflicts through effective communication, active listening, and de-escalation techniques.
- Monitor compliance with security procedures and support investigations involving policy violations, inventory discrepancies, and workplace incidents.
- Prioritize multiple responsibilities while managing competing deadlines in a fast-paced environment with minimal supervision.
- Foster a workplace culture built on integrity, respect, fairness, accountability, and professionalism through positive leadership and ethical decision-making.
- Build productive relationships with associates, customers, and management by demonstrating strong interpersonal skills, professionalism, and respect for diversity.
Department Manager
Walmart
Georgetown, Ontario
07.2022 - 11.2024
- Led the daily operations of the department by planning workloads, assigning priorities, and ensuring tasks were completed accurately and efficiently.
- Supervised, coached, and supported associates while promoting accountability, professionalism, teamwork, and a respectful workplace.
- Exercised sound judgment and decision-making when resolving operational issues, customer concerns, and staffing challenges in a fast-paced environment.
- Maintained accurate inventory, pricing, and departmental records using computerized retail systems while ensuring attention to detail and data accuracy.
- Handled confidential employee and operational information with discretion and professionalism.
- Communicated effectively with customers, associates, department managers, and store leadership to coordinate daily operations and resolve issues.
- Responded calmly and professionally to challenging situations, using conflict resolution and de-escalation techniques to achieve positive outcomes.
- Ensured compliance with company policies, workplace safety procedures, and operational standards while promoting a safe environment for customers and staff.
- Managed multiple priorities simultaneously, adapting quickly to changing operational demands while consistently meeting deadlines.
- Demonstrated initiative by identifying operational issues, implementing solutions, and improving workflow efficiency with minimal supervision.
- Trained and mentored new associates on workplace procedures, safety expectations, customer service standards, and departmental processes.
- Built positive relationships with customers and coworkers through respectful communication, integrity, fairness, and professionalism.
- Consistently upheld Walmart's policies and ethical standards while serving as a trusted leader within the department.
Produce Associate
Walmart
Mississauga, Ontario
10.2021 - 06.2022
- Provided courteous, respectful, and professional customer service while assisting individuals from diverse backgrounds and addressing customer concerns effectively.
- Demonstrated integrity and accountability by following company policies, maintaining accurate inventory practices, and ensuring food safety and quality standards were consistently met.
- Worked collaboratively with team members to achieve daily operational goals and maintain an efficient, safe, and organized work environment.
- Exercised sound judgment and problem-solving skills when responding to customer issues and changing workplace priorities in a fast-paced environment.
- Maintained composure and professionalism during busy periods while managing multiple responsibilities and meeting deadlines.
- Promoted a safe workplace by identifying potential hazards, following health and safety procedures, and encouraging safe work practices.
- Built positive working relationships through effective communication, mutual respect, and cooperation with coworkers, supervisors, and customers.
- Demonstrated reliability through excellent attendance, punctuality, and consistent performance with minimal supervision.
- Adapted quickly to changing operational demands, demonstrating flexibility and a willingness to support different areas of the department when required.
- Maintained confidentiality and professionalism when handling workplace information and customer interactions.
Education
Post Graduation Diploma - Chemical Laboratory Analysis
Lambton College
Toronto, ON04-2022
Bachelor of Science - Chemistry
Kanya Maha Vidhyalaya
Jalandhar, Punjab, India05-2019
Skills
- Confidential Information Handling
- Documentation and Record Management
- Communication Skills
- Decision-Making
- Attention to Detail
- Conflict Resolution
- Professionalism
- Integrity
- Safety and Security Awareness
- Team leadership
- Problem solving
Languages
Hindi
Full Professional
Punjabi
Full Professional
Gujarati
Full Professional
English
Full Professional
Certification
- First Aid & CPR Level C - 2025
- G License
- First Responder Academy Certificate - 2026
- Insight Challanges OPP - 2026
- Be the Bridge Challenge OPP - 2026
- 400 meter Sprint - State level runner - India
- Level 7 - Shuttle Run
Accomplishments
- Represent Women in Retail at Walmart
- Lead of Safety Team
Timeline
Assistant Manager
Walmart
11.2024 - Current
Department Manager
Walmart
07.2022 - 11.2024
Produce Associate
Walmart
10.2021 - 06.2022
Post Graduation Diploma - Chemical Laboratory Analysis
Lambton College
Bachelor of Science - Chemistry
Kanya Maha Vidhyalaya