Senior Warehouse Associate
SSENSE
3665 Boulevard Saint-Martin O, Laval, QC H7T 1A7
12.2023 - Current
- Collaborated with cross-functional teams to achieve company-wide goals related to logistics and distribution.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Updated manuals to reflect amending of rates, rules or regulations.
- Transported merchandise pallets to move in warehouse.
- Implemented quality control measures, ensuring accuracy and customer satisfaction in the fulfillment process.
- Interacted with guests in friendly and knowledgeable way.
- Received new stock and input values into computer system.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Managed timely and effective replacement of damaged or missing products.
- Supervised and trained new staff in performing census.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Trained new warehouse associates, enhancing overall team performance and productivity.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Picked and packed order items.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.