Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Supervisor
Suncor
05.2022 - 06.2023
Developed and established business relationships with diverse suppliers
Managed inventory ordering and verified invoices for large orders
Created and maintained a monthly store budget
Processed employee payroll and communicated with the accounts payable team
Administered employee user accounts and updated training programs
Led the hiring process for new store employees
Oversaw and supervised a team, ensuring adherence to company policies and smooth
operations
Organized meetings to discuss sales targets and product promotion
Demonstrated excellent coordination and planning skills, managing tasks, schedules, and
resources
Improved productivity by 15% daily through employee evaluations and engagement
Maintained a positive work environment, resolving conflicts and promoting effective
communication.
Sales Associate
7-Eleven
10.2021 - 04.2022
Generating business by maintaining excellent customer service relations and connecting
with new customers
Greet and serve an average of 200+ customers daily, providing prompt, personalized, and
friendly service in a fast-paced environment
Demonstrating a strong work ethic, showing up on time for scheduled shifts, following
company policies and procedures, and demonstrating a commitment to quality and
excellence
Took the initiative to restock shelves, organize merchandise, and maintain a clean and
inviting store environment
Collaborated with senior management on multiple functions including customer success
Successfully multitasked in a fast-paced environment, managing customer transactions while
maintaining store operations.
Administrative Assistant/Hr (Intern)
NestEdge Pvt. Ltd, Real Estate Company
11.2020 - 08.2021
Maintaining accurate employee information records, such as attendance, leaves, and
performance
Warmly greeted guests and employees, creating a welcoming atmosphere
Efficiently handled the distribution of mail and couriers
Coordinated and scheduled calls for the sales department and handled email
communication
Provided general administrative support, including document management and scheduling
Generated reports on Excel and PowerPoint related to monthly sales
Maintained good public relations with clients and clients’ suppliers and worked as a team
player
Created and improved operations processes for user inquiries, solving 300+ customer
inquiries weekly
Corrected irregular data issues in Excel faced by clients to go live before the deadline.
Education
MBA - Accounting
University Canada West
10.2021 - 05.2023
Masters - English Literature
Panjab University
07.2017 - 05.2019
Bachelor - English Literature
Delhi University
07.2014 - 05.2017
Skills
Collaborative, friendly team player with a focus on achieving common goalsundefined
Additional Information
Project on construction of a Café Spring - 2023
Collaborated with the team to develop a comprehensive project plan, defining scope,
objectives, and timelines.
Assisted in managing the project budget, tracking expenses
Maintained detailed project documentation, including progress reports and meeting
minutes.
Business redevelopment for YRES, Ontario
Spring - 2023
Resolved internal issues to get maximum output.
Provided strategies for building and maintaining positive client relationships.
Provided long and short-term goals for the business to be successful.
Organizational Behavior Analysis for Clark Builders Winter 2022
Conducted an in-depth analysis of employee behavior, motivation, and performance within
a company.
Evaluated HR policies and practices for alignment with organizational values.
Assessed the company's approach to diversity and inclusion and suggested strategies for
improvement.
Reviewed the performance management system and provided recommendations for
enhancement.
Electrical Planner and Subject Matter Expert (SME) - Terra Nova FPSO Asset Life Extension Project at SuncorElectrical Planner and Subject Matter Expert (SME) - Terra Nova FPSO Asset Life Extension Project at Suncor