HARDIK HARDIK
Supervisor (Admin)
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Supervisor
Suncor
05.2022 - 06.2023
- Developed and established business relationships with diverse suppliers
- Managed inventory ordering and verified invoices for large orders
- Created and maintained a monthly store budget
- Processed employee payroll and communicated with the accounts payable team
- Administered employee user accounts and updated training programs
- Led the hiring process for new store employees
- Oversaw and supervised a team, ensuring adherence to company policies and smooth operations
- Organized meetings to discuss sales targets and product promotion
- Demonstrated excellent coordination and planning skills, managing tasks, schedules, and resources
- Improved productivity by 15% daily through employee evaluations and engagement
- Maintained a positive work environment, resolving conflicts and promoting effective communication.
Sales Associate
7-Eleven
10.2021 - 04.2022
- Generating business by maintaining excellent customer service relations and connecting with new customers
- Greet and serve an average of 200+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
- Demonstrating a strong work ethic, showing up on time for scheduled shifts, following company policies and procedures, and demonstrating a commitment to quality and excellence
- Took the initiative to restock shelves, organize merchandise, and maintain a clean and inviting store environment
- Collaborated with senior management on multiple functions including customer success
- Successfully multitasked in a fast-paced environment, managing customer transactions while maintaining store operations.
Administrative Assistant/Hr (Intern)
NestEdge Pvt. Ltd, Real Estate Company
11.2020 - 08.2021
- Maintaining accurate employee information records, such as attendance, leaves, and performance
- Warmly greeted guests and employees, creating a welcoming atmosphere
- Efficiently handled the distribution of mail and couriers
- Coordinated and scheduled calls for the sales department and handled email communication
- Provided general administrative support, including document management and scheduling
- Generated reports on Excel and PowerPoint related to monthly sales
- Maintained good public relations with clients and clients’ suppliers and worked as a team player
- Created and improved operations processes for user inquiries, solving 300+ customer inquiries weekly
- Corrected irregular data issues in Excel faced by clients to go live before the deadline.
Education
MBA - Accounting
University Canada West
10.2021 - 05.2023
Masters - English Literature
Panjab University
07.2017 - 05.2019
Bachelor - English Literature
Delhi University
07.2014 - 05.2017
Skills
Collaborative, friendly team player with a focus on achieving common goalsDocumentation management and scheduling proficiency
Process optimization
Spreadsheet management
Meeting minutes
Office administration
Strategic planning
Scheduling
Employee training and development
Administrative support
Mail distribution
Time management
Meeting arrangements
Project planning
Additional Information
- Project on construction of a Café Spring - 2023 Collaborated with the team to develop a comprehensive project plan, defining scope, objectives, and timelines. Assisted in managing the project budget, tracking expenses Maintained detailed project documentation, including progress reports and meeting minutes. Business redevelopment for YRES, Ontario Spring - 2023 Resolved internal issues to get maximum output. Provided strategies for building and maintaining positive client relationships. Provided long and short-term goals for the business to be successful. Organizational Behavior Analysis for Clark Builders Winter 2022 Conducted an in-depth analysis of employee behavior, motivation, and performance within a company. Evaluated HR policies and practices for alignment with organizational values. Assessed the company's approach to diversity and inclusion and suggested strategies for improvement. Reviewed the performance management system and provided recommendations for enhancement.
Timeline
Supervisor
Suncor
05.2022 - 06.2023
Sales Associate
7-Eleven
10.2021 - 04.2022
MBA - Accounting
University Canada West
10.2021 - 05.2023
Administrative Assistant/Hr (Intern)
NestEdge Pvt. Ltd, Real Estate Company
11.2020 - 08.2021
Masters - English Literature
Panjab University
07.2017 - 05.2019
Bachelor - English Literature
Delhi University
07.2014 - 05.2017