Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and willingness to take on added responsibilities to meet team goals. Establishes clear standards and enforces protocols for consistent, high-quality results.
Hi, I’m
Hardhik Jain
Waterloo,ON
Summary
Overview
2
years of professional experience
1
Certificate
Work History
Waterloo Undergraduate Student Association (WUSA)
Special Events Team Member
09.2023 - Current
Job overview
- Helped organize and manage successful events with attendance of over 8000 people.
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Faculty Of Arts
Orientation Leader
Job overview
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues and did overnight shifts as well to run the event 24X7 for 10 consecutive days
Campus Housing
Residence Ambassador Team Lead
08.2023 - 09.2023
Job overview
- Acted as a liaison between residents, resident advisors (RAs), and management, facilitating communication and problem-solving.
- Collaborated effectively with colleagues and supervisors to ensure smooth operation of when2work and compensation to employees
- Demonstrated adaptability by learning and excelling in various aspects of the new role beyond tour responsibilities.
W Store
Team Associate
08.2023 - Current
Job overview
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Student Success Office
Group Facilitator
08.2023 - Current
Job overview
- Cultivated a positive, inclusive community and planned in-person events for students.
- Provided information on campus resources and services.
- Collaborated effectively within a team, communicated feedback for event improvement, and maintained confidentiality.
Campus Housing
Residence Ambassador
01.2023 - 08.2023
Job overview
- Served as face for Campus Housing and provided excellent customer service to prospective University of Waterloo students and their families and work alongside Desk Services team to ensure tours start and end on-time.
- Motivated prospective students by sharing own residence experience and success stories as a student at University of Waterloo to maximize their interest in applying to Waterloo and optimize application numbers for university's marketing initiatives
- Worked for 8 hours straight on special events like March break open house, You@waterloo day to manage short-staff situation and articulate direction to 4 residences across a campus of about 998 acre using merely a campus map and verbal communication to 1000 people
University Of Waterloo
Usher Supervisor
06.2023 - 06.2023
Job overview
- Provided friendly and courteous customer service to more than 1000 guests at university of waterloo's all convocation ceremonies to enhance satisfaction.
- Managed ushers to maintain order and facilitate smooth flow of operations and prevent overcrowding.
- Maintained updated knowledge of event information to provide guests with accurate details and monitored events to identify potential problems and minimize disruptions.
RDS Immigration Company
Creative Content Writer
02.2022 - 09.2022
Job overview
- Provided writing support in fast-paced environment and successfully prepared more than 100 students for US visa interviews
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Jainify Organization
Social Media Coordinator
06.2021 - 01.2022
Job overview
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Interacted with clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Designed their discord server and maintained internal communication systems and managed corporate email signatures.
Education
University of WaterlooWaterloo, ON
Bachelor of Arts
Current
University Overview
- Currently in second year of Honors Recreation and Business degree
- Received President Scholarship
Skills
- Budgeting and Cost planning
- Event Logistics
- Microsoft Office
- Marketing Analytics
- Content Management
- Excellent Customer Service
Affiliations
Affiliations
UW Cooking Club (VP PRODUCTION)
- Produced and edited engaging and visually appealing videos for various platforms, including social media.
- Implemented creative video techniques, including motion graphics and visual effects to enhance the overall quality and impact of reels
- Maintained a strong understanding of current video trends and technology to deliver innovative video content.
HERA.CO (OUTREACH DIRECTOR)
- Developed and executed comprehensive outreach strategies utilizing various channels, including social media, email marketing, and community events, resulting in increase in club awareness and engagement.
- Monitored and analyzed outreach metrics and data, providing regular reports to senior executives and utilizing insights to optimize outreach efforts and drive continuous improvement.
- Acted as a spokesperson for the organization, representing its mission and values in public speaking engagements, media interviews, and community forums.
Certification
- Tally Accounting Software
- French language course (A1 level)
- First Aid (CPR -B)
Timeline
Special Events Team Member
Waterloo Undergraduate Student Association (WUSA)
09.2023 - Current
Residence Ambassador Team Lead
Campus Housing
08.2023 - 09.2023
Team Associate
W Store
08.2023 - Current
Group Facilitator
Student Success Office
08.2023 - Current
Usher Supervisor
University Of Waterloo
06.2023 - 06.2023
Residence Ambassador
Campus Housing
01.2023 - 08.2023
Creative Content Writer
RDS Immigration Company
02.2022 - 09.2022
Social Media Coordinator
Jainify Organization
06.2021 - 01.2022
Orientation Leader
Faculty Of Arts
University of Waterloo
Bachelor of Arts
- Tally Accounting Software
- French language course (A1 level)
- First Aid (CPR -B)
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