Hardeep Singh
5 Hunter Way, Brantford,ON
Summary
Accomplished Senior Manager with a proven track record at Forever Living Products International, enhancing team productivity by over 30% through strategic planning and operations management. Skilled in data analytics and corporate communications, adept at fostering a collaborative work environment and driving customer service excellence. Expert in MS Office and material handling, demonstrating exceptional leadership and problem-solving abilities. Forward-thinking Senior Manager is adept at managing teams of more than 56 manager direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
11
11
years of professional experience
Work History
Senior Manager
Forever Living Products International
06.2018 - 08.2024
- Reduced costs, optimised resource allocation, and improved efficiency in managing projects.
- He has provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- It improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Cashier
Big Bazaar
02.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Warehouse Supervisor
DHL Supply Chain
01.2014 - 03.2016
- Operated warehouse material handling equipment correctly to move loads.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Completed daily operations on time and maintained high standards of accuracy.
- Handled employee concerns promptly and effectively while maintaining open lines of communication among team members.
- Increased accuracy in order fulfilment with thorough quality control checks before shipping orders.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supervised shipping and handling operations.
Education
Bachelor of Arts -
Khalsa College
Sector 26, Chandigarh06.2015
High School Diploma -
Government Model Senior Secondary School
Sector 20D, Chandigarh03.2012
Skills
- Troubleshooting and problem resolution
- Strategic Planning
- Operations Management
- Data Analytics
- Corporate Communications
- Time Management
- Analytical Skills
- MS Office
- Material Handling
- Shipping and receiving
- Heavy Lifting
- Warehouse environment safety
- Customer Service
- Cash Handling
- Customer service excellence
- Patience and Empathy
Languages
English
Professional Working
Punjabi
Full Professional
hindi
Full Professional
Additional Information
AVAILABILITY
FULL-TIME ON OPEN WORK PERMIT
( Monday to Sunday)
Timeline
Senior Manager
Forever Living Products International
06.2018 - 08.2024
Cashier
Big Bazaar
02.2016 - 01.2018
Warehouse Supervisor
DHL Supply Chain
01.2014 - 03.2016
Bachelor of Arts -
Khalsa College
High School Diploma -
Government Model Senior Secondary School
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