Hardeep Singh
Brampton
Summary
Energetic sales representative offering demonstrated success identifying prospects and converting leads into customers. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Superior communication skills, understanding of client needs and sales closing rates.
Overview
4
4
years of professional experience
Work History
Sales Representative Team Leader
Fluid Gym
04.2021 - 12.2023
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Gym Receptionist
Body Zone
05.2020 - 03.2021
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Streamlined check-in process for members, resulting in reduced wait times and increased satisfaction.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
Bachelor of Arts - GEORGRAPHY
Guru Nanak Dev University
Jalandhar,punjab,India04.2014
Skills
- Cost Control
- Client Satisfaction
- Prospecting Skills
- Training Seminars
- Organization Strategies
- Operational Efficiency
- Stock Control
- Complex Problem-Solving
- Technological Knowledge
- Promotional Planning
- Inventory Control Processes
- Microsoft PowerPoint
- Merchandising Proficiency
Timeline
Sales Representative Team Leader
Fluid Gym
04.2021 - 12.2023
Gym Receptionist
Body Zone
05.2020 - 03.2021
Bachelor of Arts - GEORGRAPHY
Guru Nanak Dev University
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