Hardeep Sidhu
Edmonton,AB
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
Edmonton , Alberta
09.2020 - Current
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Accountant
Guru Kirpa Multi Super Designer
Kotkapura , Punjab
04.2017 - 10.2018
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Gathered data on taxable income, deductibles and allowances for tax preparation.
Loan Specialist
ICICI
Kotkapura , Punjab
03.2016 - 12.2016
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
- Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on mortgage, education and personal loans.
- Increased loans and earnings by establishing Number new accounts in Timeframe.
Education
Bachelor Of Education - Education
GNC
Ludhiana,Punjab04.2015
Master Of Commerce - Accounting And Finance
GNDU
Amritsar,punjab05.2014
Skills
- Fulfillment Processing
- Sorting and Organizing
- Excellent Communication
- Stage Inventory
- Order Picking Skills
- Customer Order Fulfillment
- Critical Thinking
- Customer Service
- Cash Register Operation
- Willing to Learn
- Teamwork and Collaboration
- Customer Preferences
- Team Goals
- Monthly Audits
- Team Leadership
- Account Updates
- Data Verification
- Reporting Requirements
Timeline
Fulfillment Associate
Amazon
09.2020 - Current
Accountant
Guru Kirpa Multi Super Designer
04.2017 - 10.2018
Loan Specialist
ICICI
03.2016 - 12.2016
Bachelor Of Education - Education
GNC
Master Of Commerce - Accounting And Finance
GNDU