Hardeep Kaur
Markham,ON
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
4
4
years of professional experience
Work History
Shift Manager
Finlayson Hospitality Partners McDonald's Frenchie's
11.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Crew Member
Hero Burger
05.2022 - 11.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Ontario College Graduate Certificate - Quality Engineering Management
Loyalist College
Toronto, North York05.2024
Bachelor of Technology - Mechanical Engineering
Punjabi University
05.2019
Skills
- Microsoft office (word, power point, excel)
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Quality Assurance
- Minitab basics
- Interpersonal skills
- Multitasking
- Adaptability
Projects
Improvements in old crank case line by studying gaps & variations in cycle time, 01/2019, 05/2019, Comparison of old CNC machines cycle time with latest models present in industry., Documenting the study and research that I have done during my project., Making appropriate changes related to the program and tools used at CNC machines with the help of professionals and supervisors.
Work Preference
Work Type
Full TimeTimeline
Crew Member
Hero Burger
05.2022 - 11.2022
Shift Manager
Finlayson Hospitality Partners McDonald's Frenchie's
11.2021 - Current
Ontario College Graduate Certificate - Quality Engineering Management
Loyalist College
Bachelor of Technology - Mechanical Engineering
Punjabi University