Hardeep Kaur
Surrey,Canada
Summary
I worked as a cashier for four years. Greeted customers in a friendly and welcoming manner, while maintaining a clean and store front. Provided prestige customer service by ensuring customers were adequately helped. Confidently resolved conflict and customer concerns in a positive.
Overview
8
8
years of professional experience
Work History
Receptionist
05.2022 - 06.2023
- Greeting visitors
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email, and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
Cashier
07.2018 - 04.2022
- Interacting with customers.
- Balancing the cash register.
- Determining change.
- Recording purchases.
- Processing returns.
- Scanning.
Computer Operator
07.2015 - 07.2016
- Continuously monitors and reacts to IT operations processing schedule
- Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department regarding computer-related problems).
- Generates reports from batch jobs and distributes them to end-users.
- Maintains incident logs for all monitored systems.
Education
Bachelor of Commerce -
05.2015
North American Business Management
Capilano University
Master of Commerce - undefined
05.2018
Skills
- Communication skills
- Motivational skills
- Data entry
- MS Word, Power point
- Attention to details time
- Management skills
Timeline
Receptionist
05.2022 - 06.2023
Cashier
07.2018 - 04.2022
Computer Operator
07.2015 - 07.2016
North American Business Management
Capilano University