Hardeep Kaur
Edmonton,AB
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Assistant Office Administrator
P & D Freightlines
Brampton, Ontario
07.2019 - 11.2020
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Sobeys
Toronto, Ontario
09.2018 - 03.2019
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Masters of Computer Applications - Information Technology
Punjab Technical University
Punjab04-2014
Skills
- Research abilities
- Document Management
- Proofreading
- Presentation Creation
- Workforce Management
- Telephone reception
- Project Management
- Word Processing
- Technical Support
- Verbal Communication
Timeline
Assistant Office Administrator
P & D Freightlines
07.2019 - 11.2020
Cashier
Sobeys
09.2018 - 03.2019
Masters of Computer Applications - Information Technology
Punjab Technical University
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