Summary
Overview
Work History
Education
Skills
Timeline
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Hardeep Kaur

Surrey,Canada

Summary

Diligent and detail-oriented administrative assistant with over two years of experience supporting executives and teams in fast-paced office environments. Proficient in managing calendars, coordinating meetings, and handling correspondence. Skilled in prioritizing tasks and meeting deadlines. Known for strong communication and interpersonal abilities, adept at fostering positive relationships with clients and colleagues. Proven track record of maintaining confidentiality and discretion in handling sensitive information

Overview

5
5
years of professional experience

Work History

Administrative Clerk

Sands & Associates Inc.
05.2022 - Current
  • Prepared detailed reconciliations for multiple bank accounts, providing clear documentation and audit trails
  • Processed a high volume of cheque deposits accurately and efficiently on a daily basis
  • Processed and verified financial data to ensure accuracy in dividend amounts and recipient information before printing cheques
  • Utilized tax software to prepare and e-file tax returns
  • Efficiently operates switchboard to route incoming calls to appropriate departments and individuals
  • Successfully assisted taxpayers with inquiries regarding tax laws, forms, and filing procedures over the phone
  • Managed high volume of inbound calls from clients regarding billing inquiries, account balances, and payment processing
  • Gathered and documented accurate financial information from individuals and businesses to prepare tax returns
  • Sorted and distributed incoming mail accurately and efficiently
  • Prepared outgoing mail for shipment, including packaging and addressing
  • Full administration of files for example-changing payments, updating addresses etc
  • Fulfilling any other duties as required
  • Collaborated with various departments to ensure appointments were scheduled in alignment with team availability and client preferences.

Store Assistant Manager

Tim Hortons
07.2020 - 04.2022
  • Managed daily operations of a busy Tim Hortons location, overseeing a team of 20+ employees to ensure efficient and smooth workflow
  • Implemented cost-saving strategies to improve food and beverage inventory management, resulting in a 15% decrease in waste
  • Conducted regular team meetings to communicate company updates, establish performance goals, and address any issues or concerns
  • Maintained a clean and organized store environment, adhering to all health and safety regulations to ensure a safe and welcoming atmosphere for customers.

Receptionist

M. Khan & Company
01.2019 - 04.2020
  • Greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members
  • Reviewing and processing immigration forms, applications, and supporting documents
  • This could include verifying information, organizing paperwork, and inputting data into computer systems
  • Coordinating appointments for immigrants to meet with immigration officers, lawyers, or other relevant personnel
  • Responding to emails, letters, and other forms of communication from immigrants, government agencies, and the public
  • Maintaining organized files and records of immigration cases, ensuring confidentiality and accuracy
  • Providing logistical support for immigration interviews, such as scheduling, preparing interview rooms, and assisting applicants as needed
  • Providing interpretation or translation services for immigrants who may not be fluent in the local language
  • Conducting research on immigration laws, policies, and procedures to stay updated and assist in providing accurate information to clients
  • Assisting office staff with various administrative tasks such as photocopying, faxing, filing, and maintaining office supplies
  • Providing assistance and guidance to immigrants, addressing their concerns, and ensuring they understand the immigration process and requirements.

Education

Applied Post Baccalaureate Diploma in Business -

Capilano University
06.2019

Bachelors in Commerce -

Panjab University
04.2016

Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Knowledge of database management software (eg, Uber base IPS)
  • Data Compilation
  • Spreadsheet development
  • Database entry
  • Customer follow-up
  • Appointment Scheduling
  • Basic accounting

Timeline

Administrative Clerk

Sands & Associates Inc.
05.2022 - Current

Store Assistant Manager

Tim Hortons
07.2020 - 04.2022

Receptionist

M. Khan & Company
01.2019 - 04.2020

Applied Post Baccalaureate Diploma in Business -

Capilano University

Bachelors in Commerce -

Panjab University

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Hardeep Kaur