Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Hardeep Kaur

Maple Ridge,BC

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

9
9
years of professional experience

Work History

Receptionist

Amit Sagar
03.2021 - Current
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Part Time Chef

Amit Kumar
02.2020 - 02.2021


  • Created specialty pizzas to diversify menu and promote restaurant.
  • Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pies.
  • Fostered positive working environment through effective communication and time management.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Operated pizza oven and other kitchen equipment.

Home Childcare Provider

Jagdish Kadel
02.2019 - 02.2021
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Administered medication following instructions from parents and physicians.
  • Participated in regular training to stay up-to-date on best practices in childcare.
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Developed engaging activities to help children learn and grow.
  • Assisted with toileting, dressing and hygiene to meet child's personal needs.
  • Monitored children's development and discussed observations with parents.
  • Responded to inquiries from parents and guardians.
  • Read stories, sang songs and facilitated creative play.
  • Created and implemented activities to promote language development.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Assisted in potty training and toilet hygiene.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.

Caregiver Trainer

Kamaljit Singh
04.2015 - 03.2019
  • Graded and evaluated student assignments, papers, and course work.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Created lessons and online testing materials to facilitate remote learning.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.

Education

Diploma

CVC Nanny Training Centre
Nawansher, Punjab, India
08.2015

Bachelor of Arts - Arts And Sciences

Guru Nanak College, Banga, Punjab, India
Banga, Punjab, India
06.2012

High School Diploma -

St. Soldier Public School
Banga, Punjab, India
2009

Skills

  • Customer/Client relations
  • Multi-line Telephone Systems
  • Painting
  • yoga, Meditation

Timeline

Receptionist

Amit Sagar
03.2021 - Current

Part Time Chef

Amit Kumar
02.2020 - 02.2021

Home Childcare Provider

Jagdish Kadel
02.2019 - 02.2021

Caregiver Trainer

Kamaljit Singh
04.2015 - 03.2019

Diploma

CVC Nanny Training Centre

Bachelor of Arts - Arts And Sciences

Guru Nanak College, Banga, Punjab, India

High School Diploma -

St. Soldier Public School

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