Overview
Work History
Education
Skills
Timeline
Generic

Hardeep Kaur

Abbotsford,BC

Overview

4
4
years of professional experience

Work History

Customer Service Manager

Walmart
10.2019 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cook

GO GRILL RESTAURANT
11.2020 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Warehouse Packer

CHAMPS MUSHROOM
06.2019 - 11.2019
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.

Education

Associate of Arts -

University of Fraser Valley
Abbotsford, BC
12.2020

Skills

  • Customer Experience Management
  • Leading Team Meetings
  • Negotiation Expert
  • Maximizing Coverage

Timeline

Cook

GO GRILL RESTAURANT
11.2020 - 08.2022

Customer Service Manager

Walmart
10.2019 - Current

Warehouse Packer

CHAMPS MUSHROOM
06.2019 - 11.2019

Associate of Arts -

University of Fraser Valley

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Hardeep Kaur