Hardeep Cheema
Brampton,ON
Summary
Experienced Inbound Outbound Lead with background working in fast-paced environments, moving merchandise of diverse sizes and types, and a clear understanding of logistics. Organized, adaptable and focused on going above and beyond requirements to contribute to team success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
SCI TRANSPORTATION
05.2021 - Current
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.
- Led shipment scheduling and routing with carriers, enabling reliable customer updates.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Implemented tracking and tracing software to improve shipment monitoring
INBOUND OUTBOUND LEAD
SCI LOGISTICS
04.2015 - 05.2021
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Investigated optimal shipping and receiving strategies, selecting best carriers and enhance schedules.
- Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
- Worked with vendor representatives to resolve damaged shipments and item shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
CSR
TIM HORTON'S
10.2006 - 04.2015
- Helped customers choose items based on menu options, dietary needs and preferences.
- Provided information about menu and made suggestions based on taste, availability and price.
- Provided information regarding promotions and menu items.
- Completed sales transactions, including all accepted forms of payment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Processed customer orders and accurately entered into order system.
- Rotated food items and discarded expired items to keep food inventory fresh.
Education
B.ED - Bachelor of Education
Guru Nanak Dev University
Amritsar, Punjab06.2005
Master of Arts - Political Sci
Punjabi University
Patiala, Punjab06.2004
Skills
- Inbound and outbound calls
- Inbound and outbound inspections
- Knowledge in SAP, Truckmate, and Loadlink
- Knowledge of Microsoft suite
- Fluent in English and Punjabi
- Team leadership and supervision
- Analytical skills
- Troubleshooting
- Collaboration
- Flexible & Adaptable
- Planning and Coordination
- Organization and Time management
- Fast learner
- Good listening skills
- Excellent work ethic
- Responsible
Certification
CERTIFIED FORKLIFT OPREATOR.
References
Available Upon Request
Timeline
Transportation Coordinator
SCI TRANSPORTATION
05.2021 - Current
INBOUND OUTBOUND LEAD
SCI LOGISTICS
04.2015 - 05.2021
CSR
TIM HORTON'S
10.2006 - 04.2015
B.ED - Bachelor of Education
Guru Nanak Dev University
Master of Arts - Political Sci
Punjabi University
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