Harbhinder Singh
Brampton,Ontario
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Forklift Operator
Kintetsu World Express (Canada) Inc.
09.2022 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Bakery Team Member
Tim Hortons
05.2022 - 01.2023
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Cashier
Metro Grocery Store
10.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Reliance Jio
01.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Farmer
Own Business
01.2015 - 03.2021
- Maintained and repaired various farming equipment.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Utilized chemical and non-chemical methods to protect crops from weeds and pests.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Monitored weather conditions and adjusted irrigation and crop schedules accordingly.
Welder Helper
Family Business
04.2018 - 02.2019
- Removed trash and excess materials to clean up work areas.
- Maintained equipment in good working order.
- Kept positive attitude focused on learning new processes and techniques.
- Chipped off excess weld, slag, and spatter using hand tools.
Education
Diploma - Business
St. Lawrence College
Kingston, ON12.2023
Skills
- Livechat Messaging
- Records Preparation
- Oracle PeopleSoft
- Receiving Support
- Microsoft PowerPoint
- Documentation
- Tool Repair and Maintenance
- Waste Reduction
Accomplishments
- Checked and recorded floor-loading limits with 99.9% accuracy.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained new employees on proper forklift operation and safety.
Timeline
Forklift Operator
Kintetsu World Express (Canada) Inc.
09.2022 - Current
Bakery Team Member
Tim Hortons
05.2022 - 01.2023
Cashier
Metro Grocery Store
10.2021 - 07.2022
Customer Service Representative
Reliance Jio
01.2020 - 04.2021
Welder Helper
Family Business
04.2018 - 02.2019
Farmer
Own Business
01.2015 - 03.2021
Diploma - Business
St. Lawrence College
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