Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
HARBAZ KAUR

HARBAZ KAUR

IT CONSULTANT
OSHAWA,Ontario

Summary

Successful IT Consultant offering 6 years of experience in demanding environments focused on producing cutting-edge designs for IT industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Senior System Analyst

DELOITTE
TORONTO, ONTARIO
01.2022 - Current
  • Utilized different methods to troubleshoot software and hardware issues.
  • Identified areas that could be improved through specific processes and addition of new software.
  • Escalated project-related issues quickly to help rectify problems and avoid delays.
  • Created all troubleshooting documentation and distributed it to team members and key stakeholders.
  • Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
  • Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
  • Developed diagrams to describe and lay out logical operational steps.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

Linux System Administrator

Concentrix
TORONTO, Ontario
10.2017 - 12.2021
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
  • Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
  • Preserved system documentation accuracy via regular data updates and graphical refreshes.
  • Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.

Education

Bachelor of Science - Information Technology

DURHAM COLLEGE
OSHAWA
01.2014 - 08.2017

Skills

Troubleshooting

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Certification

PMP - Project Management Professional

Timeline

Senior System Analyst

DELOITTE
01.2022 - Current

Linux System Administrator

Concentrix
10.2017 - 12.2021

Bachelor of Science - Information Technology

DURHAM COLLEGE
01.2014 - 08.2017

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