Harbabek Singh .
CALGARY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Petro-Canada
CALGARY
01.2025 - Current
- Assisted customers with product selection and inquiries.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and organization of the sales floor.
- Stocked shelves and ensured product availability for customers.
- Educated customers on fuel products and loyalty programs.
- Collaborated with team members to improve customer service experience.
- Handled customer complaints with professionalism and care.
- Participated in inventory management and restocking procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
Education
Diploma - Business Administration
Bow Valley College
Calgary 01.2024 - 01.2025
Skills
- Customer service
- Cash handling
- Inventory management
- Product knowledge
- Sales techniques
- Customer relationship management
- Team collaboration
- Complaint resolution
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Adaptability to change
- Conflict resolution
- Training and mentoring
- Teamwork and collaboration
- Problem-solving
- Meeting deadlines
- Product guidance
- Policy and procedure adherence
- Client retention strategies
- Verbal/written communication
- Listening skills
- Goal tracking
Languages
Punjabi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales Associate
Petro-Canada
01.2025 - Current
Diploma - Business Administration
Bow Valley College
01.2024 - 01.2025