Happy Saini
Brampton
Summary
Experienced telecommunications professional with over 5 years of industry expertise, including 3+ years as a field technician and 2 year as a wireless engineer. Proficient in troubleshooting, maintaining, and optimizing telecommunications systems, with a specialized focus on wireless communication technologies. Proven track record of efficient project management and exceptional technical support. Eager to utilize hands-on experience to contribute to innovative telecom projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wireless Engineer
Activo Inc.
05.2023 - Current
- Responsible for gathering requirements, designing, and setting up various wireless network solutions
- Provided Level 3 support to resolve issues for internal and external customers promptly
- Acted as an expert in WLANs, RF technologies, troubleshooting, wireless security, WLAN design, and wireless survey reporting
- Offered technical support, training, and guidance for wireless projects
- Conducted predictive, active/passive, and AP on a Stick wireless surveys using Ekahau software for WLAN design and troubleshooting
- Collaborated with the team to understand customer needs and applied knowledge of RF antenna concepts to optimize wireless designs for environments like warehouses, factories, and production plants
- Created wireless survey reports that highlighted issues and provided clear recommendations for improving wireless networks as part of assigned projects
- Manage remote sites and provide training and assign Tech for the site
- Collect cabling data on-site to support accurate project estimation.
- Assist the estimation team in preparing cabling quotes based on site assessments.
Field Service Technician
LINK-ON COMMUNICATIONS
11.2019 - 01.2022
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools
- Trained customers on equipment use, setup procedures and troubleshooting strategies
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services
- Troubleshot and diagnosed systems using speed, ping and related tests
- Installed, set up and repaired devices and system components
- Performed site evaluations, customer surveys and team audits
Technical Support Engineer
CISNET
09.2018 - 06.2019
- Disassembled computer systems to troubleshoot and resolve hardware issues
- Removed malware and viruses from laptops and desktop systems using specialized software
- Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
- Reviewed current hardware and software configurations and recommended modifications to increase system speed
Education
Post Graduation Diploma - Wireless Networking
Lambton College
Mississauga, ON12.2018
Bachelor Of Technology - Electronics and Communication
Guru Nanak Dev University
Amritsar, Punjab06.2015
Skills
- Wireless Communication
- Wi-Fi and Wireless Networks Designs
- Network Setup and Configuration
- RF engineering
- Cisco Hardware
- Signal processing
- Network Administration and Support
- Spectrum management
- Technical Troubleshooting and Problem-Solving
- Customer Support and Device Management
- IP networking
- RF simulation
Certification
- CCNA Routing & Switching
- CCNP Enterprises (ENCOR and Wireless)
- Ekahau Survey Engineer Training
- CAPM
Technicalskills
Strong understanding of WLAN (IEEE 802.11), PHY, and MAC specifications; skilled in formulating standards for short-distance wireless technologies., Skilled in designing Wi-Fi networks using Ekahau AI Pro and assessing, troubleshooting, and analyzing WLAN performance., Proficient in configuring DHCP, LAN, VLAN, WAN, and subnetting for efficient network operations., Competent in configuring and troubleshooting Cisco switches, routers, and wireless access points (WAP)., Skilled in network administration, including managing Windows Server 2016, Active Directory, and providing operational support., Experienced in diagnosing and fixing issues with Wi-Fi modems, routers, fiber/coaxial networks, and GPON systems., Proficient in guiding customers, configuring devices, installing equipment, and providing help desk support., Knowledgeable in using VPN, MS Visio, Outlook, MS Office, and applying critical thinking for problem-solving and maintenance.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Wireless Engineer
Activo Inc.
05.2023 - Current
Field Service Technician
LINK-ON COMMUNICATIONS
11.2019 - 01.2022
Technical Support Engineer
CISNET
09.2018 - 06.2019
Bachelor Of Technology - Electronics and Communication
Guru Nanak Dev University
- CCNA Routing & Switching
- CCNP Enterprises (ENCOR and Wireless)
- Ekahau Survey Engineer Training
- CAPM
Post Graduation Diploma - Wireless Networking
Lambton College
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