Happiness Cole
North York ,Canada
Summary
Dedicated and compassionate Personal Support Worker committed to contributing to a dynamic team in a challenging environment that fosters professional growth and advancement. Proven experience in delivering high-quality care and support to individuals, ensuring comfort and well-being. Strong interpersonal skills combined with a commitment to enhancing clients' quality of life create an ideal candidate. Ready to leverage expertise and passion for helping others to make a meaningful impact in the lives of those served.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Island Spice Restaurant
05.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Private Family Care
03.2021 - 03.2022
- Assisted elderly with activities of daily living and care routines.
- Working with an individual and any involved family, advocate to determine a person’s physical, intellectual emotional, and spiritual needs.
- Foster independence by identifying responsibility mentoring and support to ensure successful completion as needed.
Fuel Station Attendant
Nipco
01.2018 - 12.2021
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Education
PSW Hybrid -
College of Healthcare
Toronto, ON01.2024
High School Diploma - undefined
Uwelu Secondary School
Benin City01.2015
Skills
- Caring, compassionate, quick learner, confidentiality, respect, and support dignity of all clients
- Trained to respond to emergency situations in accordance with established policies and procedures
- Team player with positive attitudes towards work and staff members
- Punctual, friendly, and hard working
Certification
- Emergency First Aid & CPR Issued: August 2023
- Canadian Remote Access for Dementia Learning Experiences Issued: August 2023
- Personal Support Worker - Hybrid [PSWH]: January 2024
- Standard first Aid & CPR (c) HCP Certified Expires: October 2026
- Crisis Prevention Nonviolent Training Certified Expires: November 2025
Languages
English
Elementary
CUST
- Dear Manager
- I am writing to apply for the Personal Support Worker role listed on your website. Joining your esteemed organization would be an honour, and I believe my academic proficiency, hands-on experience, and diverse skill set align seamlessly with your mission of growth and excellence.
- With a solid foundation in Personal Support Work as a student and certifications in Emergency First Aid & CPR and Canadian Remote Access for Dementia Learning Experience, I am well-prepared to provide exceptional care. My commitment to nurturing independence, paired with genuine compassion, forms the cornerstone of my support approach.
- Compassion is my strength in the delivery of high standard care to a diverse range of clients, I feel confident in my abilities to effectively meet the needs of clients.
- The Personal Support Worker position offers an exciting opportunity to apply my proven track record and hands-on experience to your organization. My resume provides further insight into how my qualifications align with the role's requirements.
- I look forward to discussing how my background and skills can contribute to your organization's success. Thank you for considering my application. I eagerly anticipate the chance to demonstrate my suitability for the role in person.
- Sincerely
- Happiness Cole
Timeline
Server
Island Spice Restaurant
05.2023 - Current
Private Family Care
03.2021 - 03.2022
Fuel Station Attendant
Nipco
01.2018 - 12.2021
High School Diploma - undefined
Uwelu Secondary School
PSW Hybrid -
College of Healthcare