Haozhou Mao
Calgary,Canada
Summary
Professional with communication skills, adept at managing teams to achieve high performance. Skilled in conflict resolution, time management, and strategic planning. Highly adaptable and reliable, known for fostering collaboration and driving results. Prepared to lead with integrity and flexibility, ensuring alignment with organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team supervisor
A＆A TECNOSHOP
02.2020 - 06.2024
- The main contents include product selection analysis, market data comparison, product after-sales.
- Evaluated existing workflows for efficiency gains, reorganizing procedures where necessary to optimize resources use effectively.
- The team's performance is about US$ 1million per year
Overseas machinery and equipment sales (Mexico)
Grupo Power Metal, S.A.
04.2019 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Responsible for customer maintenance and market development, annual sales of US$800,000
Spanish/English Chengdu local tour guide
Beijing Feifan International Travel Chengdu Branch
07.2018 - 03.2019
- Responsible for leading foreign tour groups to Chengdu City and surrounding areas for sightseeing tours
- Conducted thorough research on cultural landmarks to ensure accuracy and depth in storytelling.
- Enhanced visitor engagement by delivering captivating and informative tours of historical sites.
Education
Diploma - Hospitality and Tourism Management, Travel and Tourism
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Calgary, AB06.2026
Bachelor of Arts - Spanish Literature, English Literature
CHENGDU INTERNANTIONAL STUDIES UNIVERSITY
06.2019
Skills
- Effective leadership
- Assignment delegation
- Report preparation
- Complaint handling
Languages
Chinese (Mandarin)
English
Spanish
Certification
- Tour License (China)
- ProServe Liquor Staff Training Certification
Timeline
Team supervisor
A＆A TECNOSHOP
02.2020 - 06.2024
Overseas machinery and equipment sales (Mexico)
Grupo Power Metal, S.A.
04.2019 - 02.2020
Spanish/English Chengdu local tour guide
Beijing Feifan International Travel Chengdu Branch
07.2018 - 03.2019
Diploma - Hospitality and Tourism Management, Travel and Tourism
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Bachelor of Arts - Spanish Literature, English Literature
CHENGDU INTERNANTIONAL STUDIES UNIVERSITY
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