Haoran Wang
Ottawa,ON
Summary
In my internship at Nanjing Bank, I developed key skills in customer service, inventory management, and operational logistics, significantly enhancing customer satisfaction and operational efficiency. Skilled in handling multiple priorities, I excel in dynamic environments where adaptability and problem-solving are crucial. My attention to detail and strong team collaboration further ensure that professional standards are upheld, making me a dependable asset to any organization.
Overview
4
4
years of professional experience
Work History
Bank Counters
Nanjing Bank
Nantong, JIANGSU
07.2023 - 08.2023
- Interned at Nanjing Bank, responsible for daily card opening services, enhancing customer service efficiency and satisfaction.
- Regularly inspected the bank's interior to ensure all supplies were neatly arranged, maintaining a professional bank environment.
- Monitored consumable stock levels and replenished essentials promptly to ensure continuous and efficient business operations.
Volunteer
Académie Ste-Cécile International School
Windsor
10.2019 - 06.2022
- Assists elementary through high school students in developing core analytical skills in the science subjects.
- Integrate personal learning strategies in tutorials to help students develop a learning plan.
Education
Bachelor of Arts - Economic
University of Ottawa
Ottawa, ON05-2025
High School Diploma -
Académie Ste-Cécile International School
Windsor06-2021
Skills
1 Customer Service: Skilled in interacting with clients to resolve issues and improve their banking experience
2 Attention to Detail: Meticulous in ensuring all items are accurately placed and supplies are adequately stocked, contributing to operational efficiency
3 Time Management: Effective at prioritizing tasks and managing time to meet daily service goals and deadlines
4 Inventory Management: Competent in monitoring and replenishing stock to maintain the necessary supplies for bank operations
5 Problem Solving: Able to identify and address issues promptly, ensuring minimal disruption to services
6 Professionalism: Consistently maintaining a professional appearance and conduct, enhancing the bank’s image
7 Adaptability: Flexible in handling various tasks and adjusting to new challenges in a dynamic work environment
8 Team Collaboration: Collaborative, working well with colleagues to support team objectives and improve overall performance
Affiliations
In addition to my banking experience, I'm an avid badminton player, and I thoroughly enjoy biking and running. These activities not only enhance my physical fitness but also sharpen my focus and resilience, qualities that I bring to every aspect of my professional life. This balance of interests and skills showcases my ability to manage and excel in both my personal and professional endeavors.
Languages
Chinese (Mandarin)
Full Professional
English
Professional
Timeline
Bank Counters
Nanjing Bank
07.2023 - 08.2023
Volunteer
Académie Ste-Cécile International School
10.2019 - 06.2022
Bachelor of Arts - Economic
University of Ottawa
High School Diploma -
Académie Ste-Cécile International School
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