HaoJian Zheng
Regina,SK
Summary
Adept at leveraging service- and team-oriented nature to meet needs of workplace customers with speed and accuracy. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Bakery Sales Clerk
Safeway
02.2022 - 07.2023
- Participated in team meetings to discuss strategies for improving sales performance within the bakery department.
- Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
- Increased bakery sales by providing exceptional customer service and product knowledge.
- Coordinated with other departments for cross-merchandising opportunities, increasing overall store revenue.
Barista
Starbucks
04.2021 - 02.2022
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Biomedical Sciences
University of Saskatchewan
Saskatoon, SK05.2027
High School Diploma -
Campbell Collegiate
Regina, SK06.2023
Skills
- Basic Mathematics
- Computer Proficiency and Microsoft Office
- Product Promotion
- Store Opening and Closing
Languages
English
Native or Bilingual
Timeline
Bakery Sales Clerk
Safeway
02.2022 - 07.2023
Barista
Starbucks
04.2021 - 02.2022
Bachelor of Science - Biomedical Sciences
University of Saskatchewan
High School Diploma -
Campbell Collegiate
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