Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hao Yan

Burnaby,BC

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Fantuan Delivery
12.2022 - 09.2023
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Baristas

Blenz Coffee
02.2021 - 09.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted additional items with beverages, increasing store sales.
  • Followed exact recipes for mixing and preparing beverage and food items.

Front Office Attendant

Shaolin Noodle House
09.2019 - 09.2020
  • Demonstrated excellent problem-solving skills when addressing unexpected situations such as overbookings or reservation errors.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Education

MBA - Leadership

Trinity Western University
Langley, BC
12.2023

Associate of Arts - Hospitality Management

Vancouver Premier College
07.2022

Skills

  • Equipment Maintenance
  • Strong Working Relationships

Languages

Chinese (Mandarin)
Elementary

Timeline

Delivery Driver

Fantuan Delivery
12.2022 - 09.2023

Baristas

Blenz Coffee
02.2021 - 09.2021

Front Office Attendant

Shaolin Noodle House
09.2019 - 09.2020

MBA - Leadership

Trinity Western University

Associate of Arts - Hospitality Management

Vancouver Premier College

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Hao Yan