Hao Nguyen
Winnipeg,Canada
Summary
The highest responsibility, and ambitious individual with excellent customer service, communication skills, and the ability to independently succeed under high pressure and in a fast-paced environment. Possess excellent analytical, creative thinking, and problem-solving skills with a great attention to details. Solid technical skills with a strong understanding of procurement activities, learn a new concept, Just-In-Time (JIT) principles. Friendly and accurate worker with nearly a year of experience helping customers. Intermediate-level skills in the Microsoft Office including Word, Outlook, PowerPoint, Database, Highly math skills. Demonstrates exceptional oral, and written communication, decision-making and function effectively in team-based environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Class 5 Delivery Driver
McMunn & Yates Building Supplies Ltd.
09.2023 - Current
- Completed daily checklists for trucks, ensuring readiness for operations
- Accurately filled and loaded orders, maintaining a high level of accuracy
- Loaded and unloaded merchandise efficiently, preventing any damage
- Delivered merchandise safely to destinations, adhering to safe job site procedures
- Documented deliveries accurately with detailed delivery tickets, noting any order shortages or changes
- Performed general yard cleanup and provided assistance within the yard as needed
- Demonstrated commitment to outstanding customer service
- Physical ability to repeatedly lift/carry over 75lbs
- Consistently available for overtime work as required
- Proven ability to work effectively in a fast-paced team environment
- Valid Class 5 driver’s license
Line Cook
Sushi Hon
10.2023 - Current
- Prepared and presented high-quality sushi dishes while adhering to strict hygiene and food safety standards
- Collaborated kitchen team to maintain smooth and efficient service during peak hours
- Provided excellent customer service by preparing dishes to customer specifications, ensuring dietary restrictions and preferences were met
- Trained and mentored junior kitchen staff on sushi preparation techniques and kitchen protocols
- Actively engaged with front-of-house staff to ensure customer satisfaction and address special requests promptly
- Demonstrated flexibility and adaptability during high-volume services, maintaining attention to detail and consistency in food quality
- Consistently received positive feedback from customers for both food quality and service
Lawn Care Technician
Eco Green Ltd.
05.2023 - 08.2023
- Physically demanding, involving activities such as lifting heavy equipment, walking, or standing for extended periods, and working outdoors in various weather conditions
- Typically possesses knowledge and skills related to maintaining and caring for lawns, including mowing, edging, fertilizing, aerating, and controlling weeds and pests
- Having expertise in operating and maintaining lawn care equipment
- Interacting with customers answering questions, providing recommendations, and ensuring customer satisfaction by addressing concerns or issues related to lawn care
- Effective communication within the team is crucial to communicate with team members, supervisors, and clients to convey information, discuss strategies, and address any challenges or changes in the work plan
- Working in a team requires proper time management to ensure that all tasks are completed within the given time frame
- Coordination and synchronization with other team members are important to maintain productivity and meet deadlines
- Collaborative problem-solving skills are important to address challenges, making decisions, and finding solutions, encountering complex or unexpected situations that meet the needs of the clients and the team
Customer Service Desk
Save-on-Food
08.2022 - 04.2023
- Answering inquiries, providing product recommendations, addressing concerns or complaints, and processing transactions
- Thinking critically and finding solutions to ensure customer satisfaction involves troubleshooting problems, resolving conflicts, or finding alternative options to meet customer needs
- Multitasking and handling multiple inquiries simultaneously, knowing how to prioritize tasks efficiently, managing your time effectively, and ensuring that each customer receives adequate attention and support
- Flexibility and adaptability to handle diverse customer needs and dynamic work environments encounter unexpected situations, demanding customers, or changes in procedures
Cultural Ambassador (Volunteer)
University of Manitoba
08.2019 - 07.2020
- Introducing international students from various countries to Canada and different cultures
- Understanding students’ needs, providing support, and giving advice on cultural and academic matters
- Giving presentations on cultural-related subjects, providing helpful insights for students and university staff
- Organize events on Zoom and other social media platforms and provide services to many other culture-related activities
Education
Bachelor of Arts - Economic
University of Manitoba
Winnipeg, MBSkills
- Time Management
- Attention to Detail
- Highly motivated
- Professional Attitude
- Active listener
Languages
English
Professional Working
Certification
Safe Check® Advanced Food Safety Certification.
Timeline
Line Cook
Sushi Hon
10.2023 - Current
Class 5 Delivery Driver
McMunn & Yates Building Supplies Ltd.
09.2023 - Current
Lawn Care Technician
Eco Green Ltd.
05.2023 - 08.2023
Customer Service Desk
Save-on-Food
08.2022 - 04.2023
Cultural Ambassador (Volunteer)
University of Manitoba
08.2019 - 07.2020
Bachelor of Arts - Economic
University of Manitoba
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